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msgsvr32 error on installation of win98

Posted on 1998-08-15
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Last Modified: 2013-12-29
while installing win98 for the first time on a system i just built, i got the message "MSGSVR32 caused a general protection fault in module KRNL32.exe at 0001:00001a32
my 8.4gb hd is formatted fat32 and the bios is set up large block, and 32 bit,the motherboard is AOPEN AP5VM
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Question by:kd4qbs
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Expert Comment

by:dankh
ID: 1643835
Hi,

    We have dealt with many problems with MSGSVR32 here.  And the  problem seems to originate from the sound card.  What kind of soundcard do you have and when does this message appear??
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Author Comment

by:kd4qbs
ID: 1643836
the sound card is a soundblaster vibra 16 and is pluged in the slot. but i can't seem to get past the point in the installation where it identifies the plug and play components. that is where the message occours.  since you suggest the sound card , will try removing it and re-booting or re-installing
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Author Comment

by:kd4qbs
ID: 1643837
tried removing sound card and re-booting but got the same error message
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LVL 7

Expert Comment

by:dankh
ID: 1643838
Hi,

   Have you enabled the plug n play option in your bios??  Are you sure this is a SB PNP and not a SB Legacy??  Also, can you be a little more specific as to when/how/where this message appears.

Try this.  Go to control panel/sounds and disable both your startup and shutdown sounds.  Reboot and see if you still get the error message.
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Accepted Solution

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dankh earned 150 total points
ID: 1643839
Hi,

   Also, Creative Labs has released a very new (july 98) driver for SB16 for windows 98.  I suggest you download it (if you haven't already) and install per Creatives' instructions in the REadme.txt.  

URL:

http://www.creativelabs.com/wwwnew/tech/ftp/ftpnew.html
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Author Comment

by:kd4qbs
ID: 1643840
good idea, the problem has been solved! i re-fdisked to 16 bit, removed the sound card, and found a corrupted .cab file in my win98 setup disk ... loaded win95 and it all WORKS!!!!

thanks,

john
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LVL 7

Expert Comment

by:dankh
ID: 1643841
Kd,

   So the problem was with the sound card?  
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Author Comment

by:kd4qbs
ID: 1643842
not entirely, i think it was a combination of the plug and play in bios not being turned on and a bad win98 cd .. by the way the bad file was catalog3.cab which just so happens to contain info for the plug and play items such as sound card and cd..

thanks

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