Email response to mail messages...

In Exchange Server 5.0 (SP2) I have setup a distribution list (i.e. support@domain_name.com) of which several Exchange mailboxes are a part of.  I would like senders to this distribution list to receive an automated mail message that their query is being dealt with.  How do I do this?
LVL 3
ombAsked:
Who is Participating?
 
joe_massiminoCommented:
You can use the Rules Wizard.  The rules would state that when a certain message arrives, containg whatever words you are looking for, send this message.  It's very easy to do, start the rules wizard and try it.
0
 
ombAuthor Commented:
Thanks for your quick response...

I know all about the Rules Wizard for a mailbox user using Outlook.  But what about for a distribution list?  I want the 'from' field to be from the distrubtion list alias i.e. support@domian_name.com and not from a specific user.

Any ideas.
0
 
joe_massiminoCommented:
Well, The ditribution list is not a mailbox, but you could create a mailbox give it a display name similar to your distribution list, put this mailbox in the distribution list,  give yourself ownership of the account, log into it and setup the rules.
0
 
joe_massiminoCommented:
You can also make the name not visable to users.
0
 
ombAuthor Commented:
I will try what you suggested and let you know if it works the way I want it to work.

Is there no other way of doing this?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.