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Email response to mail messages...

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Last Modified: 2010-04-08
In Exchange Server 5.0 (SP2) I have setup a distribution list (i.e. support@domain_name.com) of which several Exchange mailboxes are a part of.  I would like senders to this distribution list to receive an automated mail message that their query is being dealt with.  How do I do this?
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omb

Author

Commented:
Thanks for your quick response...

I know all about the Rules Wizard for a mailbox user using Outlook.  But what about for a distribution list?  I want the 'from' field to be from the distrubtion list alias i.e. support@domian_name.com and not from a specific user.

Any ideas.
Well, The ditribution list is not a mailbox, but you could create a mailbox give it a display name similar to your distribution list, put this mailbox in the distribution list,  give yourself ownership of the account, log into it and setup the rules.
You can also make the name not visable to users.
omb

Author

Commented:
I will try what you suggested and let you know if it works the way I want it to work.

Is there no other way of doing this?
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