Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 263
  • Last Modified:

Two papers stapled caused DJ855c failure

Is there a procedure to fix my DJ855c? Two papers stapled together were put thru the print path. Retrieved the papers intact. But now, when attempting to print, the print heads hit the left stop without setting up to print. Paper will feed thru, but print heads do not position themselves correctly. DJ855c not printing.
0
Sonshine
Asked:
Sonshine
1 Solution
 
jrhelgesonCommented:
Yes, if you look into your printer on the left side of the print path you will see a black piece of plastic that somewhat resembles the stylus (needle) of a record player that has popped up and out of place.  The plastic looks something like this:
__________
 ------------  /
/                \/

Just lift up the plastic and move it back to the right and it will fall back down into place, and your problem is solved!

;o)

Glad I could help.

Joel R. Helgeson
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now