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Two papers stapled caused DJ855c failure

Posted on 1998-08-17
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Last Modified: 2010-04-12
Is there a procedure to fix my DJ855c? Two papers stapled together were put thru the print path. Retrieved the papers intact. But now, when attempting to print, the print heads hit the left stop without setting up to print. Paper will feed thru, but print heads do not position themselves correctly. DJ855c not printing.
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Question by:Sonshine
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jrhelgeson earned 300 total points
ID: 2012327
Yes, if you look into your printer on the left side of the print path you will see a black piece of plastic that somewhat resembles the stylus (needle) of a record player that has popped up and out of place.  The plastic looks something like this:
__________
 ------------  /
/                \/

Just lift up the plastic and move it back to the right and it will fall back down into place, and your problem is solved!

;o)

Glad I could help.

Joel R. Helgeson
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