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Netscape 4.05 wont Return Receipt

Posted on 1998-08-17
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Last Modified: 2013-12-27

   when i send email with a return receipt request i get an error that says our smtp server
   cant handle it and
   so it sends with no return receipt. We were using pegasus before with no problems. Our
   server runs
   Solaris 2.6.   HELP??!!??




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Question by:maudib031397
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Accepted Solution

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izar earned 200 total points
ID: 2006647
The Solaris 2.6 smtp server does not know (at least by default) how to handle requests for delivery receipts. Your options are to either take a look into sendmail versions available on the Net or to return to your Pegasus server.


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Author Comment

by:maudib031397
ID: 2006648
Hi izar,

We haven't changed servers, just pop clients. we were getting return receipts but not with
netscape clients. if the sendmail change is necessary, is there a source for that package that
you know of?

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Expert Comment

by:izar
ID: 2006649
Wait a second - we seem to have a small divergence in terms here. You say you changed "pop clients". I think you are referring to pop servers, since pop clients would be any programs you'd be using to access your email (Netscape, Eudora and what not). So I suppose you changed pop servers. Again, the error you are receiving ("our smtp server can't handle it") indicates a problem with the sendmail (or other smtp server you may be using). Please make your scenario clearer, perhaps including the whole setup and the whole error message you are getting.
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Author Comment

by:maudib031397
ID: 2006650
Yes small.  We didn't change servers, only clients.
the message: "Your SMTP Server does not support the return receipt function so your message will be sent withouth the return receipt request"

we are running sendmail v. 8.7.3  
on solaris 2.6
it worked with other clients but not netscape.

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