?
Solved

HPDJ855C processed a staple

Posted on 1998-08-24
4
Medium Priority
?
348 Views
Last Modified: 2010-04-12
My HPDJ855C took a Swingline Tot 50 staple. Two sheets of paper were stapled together and passed thru the paper path. Viewed from the top rear of the printer, the staple was located on the front of the paper and on the right side as it passed thru.

We were able to extract the paper and staple intact. But something is now knocked out of adjustment.

When I attempt to print, the [Swivel Print Adjuster?] to the left of the print area rotates to the apparent correct position and the ink cartridges move over it. Everything seems correct at that point. But, when the cartridges start to shift to center to print, they quickly slide all the way across and slam against the far side stop and the lights blink. That's it.
0
Comment
Question by:lmeadows
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 3

Expert Comment

by:varun071898
ID: 2012365
Try removing the cartridges and then insert them again. If this
does not work, you may have to take the printer to a Qualified
Technician or send the printer back to HP.
0
 

Author Comment

by:lmeadows
ID: 2012366
If you are referring to the ink cartridges, I have already tried that.
0
 
LVL 3

Accepted Solution

by:
duckers earned 450 total points
ID: 2012367
You have broken the carriage clutch mechanism by the sounds of it. If the printer is fairly new it should still be covered by the warrantee.
I suggest you get a professional to fix it.
Best of Luck
Duckers
0
 

Author Comment

by:lmeadows
ID: 2012368
This sounds logical. I'll check with HP directly for confirmation and cost of part and/or repair. Thanks.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question