Solved

HPDJ855C processed a staple

Posted on 1998-08-24
4
326 Views
Last Modified: 2010-04-12
My HPDJ855C took a Swingline Tot 50 staple. Two sheets of paper were stapled together and passed thru the paper path. Viewed from the top rear of the printer, the staple was located on the front of the paper and on the right side as it passed thru.

We were able to extract the paper and staple intact. But something is now knocked out of adjustment.

When I attempt to print, the [Swivel Print Adjuster?] to the left of the print area rotates to the apparent correct position and the ink cartridges move over it. Everything seems correct at that point. But, when the cartridges start to shift to center to print, they quickly slide all the way across and slam against the far side stop and the lights blink. That's it.
0
Comment
Question by:lmeadows
  • 2
4 Comments
 
LVL 3

Expert Comment

by:varun071898
ID: 2012365
Try removing the cartridges and then insert them again. If this
does not work, you may have to take the printer to a Qualified
Technician or send the printer back to HP.
0
 

Author Comment

by:lmeadows
ID: 2012366
If you are referring to the ink cartridges, I have already tried that.
0
 
LVL 3

Accepted Solution

by:
duckers earned 150 total points
ID: 2012367
You have broken the carriage clutch mechanism by the sounds of it. If the printer is fairly new it should still be covered by the warrantee.
I suggest you get a professional to fix it.
Best of Luck
Duckers
0
 

Author Comment

by:lmeadows
ID: 2012368
This sounds logical. I'll check with HP directly for confirmation and cost of part and/or repair. Thanks.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question