Solved

Bad printing

Posted on 1998-08-24
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Last Modified: 2010-04-12
I was printing very well with my HP Deskjet 540 in windows 3.1.
But I update to windows95 and try to install the printer with the drivers that came with windows.And I can't print correctly, I get only trash characters...so I try to install the disks from HP that came with the printer but I can't because they are only for windows 3.1
Where can I get the disks for windows95 to download?
Because Im in a hurry.
I try with several drivers but they don't work too.
I got the recent driver from HP but it's useless..
What can I do?

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Question by:albetop
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Expert Comment

by:theh95
ID: 2012369
Goto WWW.HP.COM and download the newest HP driver for Windows95.
When the printer prints only trash characters, that means the driver problem in most the case.


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Author Comment

by:albetop
ID: 2012370
I already have gone to HP.COM and also try to contact by phone to my local dealer (which i haven't found).
I got the most recent driver for the 540 series, but the information about that is that it only replaces some error for printing envelopes size 10.....
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Expert Comment

by:MasseyM
ID: 2012371
Is this the driver that you downloaded?  This is the most recent one I found:  Dated March 1, 1996.  Try to install it and see what happens.  It is for Windows 95.

ftp://ftp3.hp.com/pub/printers/software/dj125en.exe
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Author Comment

by:albetop
ID: 2012372
Yeap, that is the driver, but it's no use unfortunately....
I wonder, if my printer is not compatible anymore with Windows 95, but if that was the case, then what is the purpose of all the drivers found in Windows95?
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Expert Comment

by:duckers
ID: 2012373
What version of win95 cd-rom do you have.
If you use the lastest version of the driver then you should be OK.
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Author Comment

by:albetop
ID: 2012374
I haven't checked the version that I have...but I think its the same as anyother ... or not?
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Expert Comment

by:kmcmanus
ID: 2012375
Try using a 600 or 600c driver. This will determine if the 540 driver is causing aproblem, or if it is something else.

Two other possibilities; 1/ Your printer cable may have gone the way of the dodo, easy to check, just try another cable, or 2/ check to see if your printer device driver may have been corrupted. Try (in device manager) changing from a standard printer port to an ecp printer port (or vice versa)

Good luck!
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Expert Comment

by:wayneb
ID: 2012376
Look in device manager and determine if windows is using ecp/epp as the printer port type, if it is this is your problem as an hp540 can not use ecp/epp and will need to disabled in the bios in order to get this to work.  Win 3.1x does not support ecp/epp and this is why you would not have this problem, but win95 does and your printer does not.  Check into this and let me know.
If you need more help in determining this let me know and I will give step by step instructions.
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wayneb earned 100 total points
ID: 2012377
Look in device manager and determine if windows is using ecp/epp as the printer port type, if it is this is your problem as an hp540 can not use ecp/epp and will need to disabled in the bios in order to get this to work.  Win 3.1x does not support ecp/epp and this is why you would not have this problem, but win95 does and your printer does not.  Check into this and let me know.
If you need more help in determining this let me know and I will give step by step instructions.


Garbled Output from HP DeskJet Printer Connected to ECP Port
Last reviewed: October 29, 1996
Article ID: Q135366
 
The information in this article applies to:
Microsoft Windows 95

SYMPTOMS
You may receive garbled output when you print from a Hewlett-Packard DeskJet 540, 600, 660C, or 850 printer.

CAUSE

These printers may not work correctly when they are connected to an extended capabilities port (ECP) with the port in ECP mode.

RESOLUTION
Change the ECP port to standard mode by following these steps:

In Control Panel, double-click the System icon.

On the Device Manager tab, double-click the "Ports (COM & LPT)" branch to expand it, click the appropriate printer port, and then click the Properties button.

On the Driver tab, click the Change Driver button.

Click the Show All Devices option button.

In the Manufacturers box, click "(Standard port types)," and in the Models box, click Printer Port.

Click OK.

Shut down and restart your computer.
 

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Author Comment

by:albetop
ID: 2012378
On the driver tab there are 2 options:
One is blocked: Driver File details and the other is Update Driver..
If I check this I go into the Update Device driver wizard...
is that correct?
Also I cannot find ecc/epp anywhere...
Only in the General Tab I found this information:
Manufacturer: (Standard Port Types)

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Expert Comment

by:wayneb
ID: 2012379
Under standard port types
there should be a few installed port types, like
communications port 1
communications port 2
ecp printer port
Let me know if you see this.
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Author Comment

by:albetop
ID: 2012380
I check the configuration of the manufacturer and it saids :
Standard Port Types.
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Expert Comment

by:wayneb
ID: 2012381
What is under the standard port types?  Anything?
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Author Comment

by:albetop
ID: 2012382
It saids
 Hardware version : Not available,
 Device Status:
 The device is working properly.

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Expert Comment

by:byrneder
ID: 2012383
Try some drivers from Cannon or Lexmark just make sure that they are compatible with the PCL3 Chip on your printer, or that they can emulate PCL3 or higher.
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