Solved

Journal Options Do Not Contain Office Programs

Posted on 1998-08-27
2
216 Views
Last Modified: 2010-04-08
To automatically record Office97 file actions in the Outlook Journal, I'm supposed to go into TOOLS, OPTIONS, then choose the JOURNAL tab, and then, on the list of ALSO RECORD FILES FROM, check the boxes of those Office97 programs I want to record.  But my list shows ONLY Access97, even though I have the full [professional] Office97 package installed.  How do I get my Outlook Journal Options to see that I do have Word, Excel, etc available to be recorded.
0
Comment
Question by:kellydg
2 Comments
 
LVL 2

Accepted Solution

by:
danyell earned 100 total points
ID: 1621492
This sounds like a logon profile problem. Are you running on NT 4.0, or running Windows 95 in multi-profile mode? In any case, the solution is to run Office Setup with a special command line parameter of "/y" (without quotes). To do this, follow these steps:

On the Windows Start menu, click Run.

In the Open box, type:

"<disk>:\setup.exe /y" (without the quotation marks)

where "<disk>:\" is the compact disc drive that contains the Office Setup disc.

I got this from a Microsoft Knowledge Base article, # Q179737. You can read the details at http://support.microsoft.com/support/kb/articles/q179/7/37.asp

HTH

0
 

Author Comment

by:kellydg
ID: 1621493
danyell,

Your fix works like a charm.  With only one problem.  As you imply, the fix works per user profile.  Our system is an NT 4.0 lan.  The users do not have administrative privileges and loading software on our workstations requires those privileges so I had to one-by-one add users to the domain administrators group, do the /y upgrade, and then take them out of the group again.  No big deal, just letting you know.  Anyway.  Thanks.  Points to you.
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question