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The Wrong wwintl32.dll when installing Office 97

Posted on 1998-09-08
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Last Modified: 2008-02-01
When installing Office 97 PRO (full versions but not Outlook) as an upgrade to Office 95 this error appears when trying to run Word97

The Wrong wwintl32.dll has been loaded. Make sure that the Word directory is in the path.

Any ideas how to get read of this? I have tried Uninstalling Office 97...and re-installing 97 With SR1 but still get this error...
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Question by:ChrisMoore
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Accepted Solution

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wayneb earned 600 total points
ID: 1613515
Locate the wwintl32.dll file and rename it to wwintl32 then restart windows and attempt to install again, If you can not rename this file because it maybe in use then you have to restart in dos mode to do it, make sure if there is more then one copy of the file that you also rename that file. Once doing that you should beable to run the office setup and get it to complete the problem occurs when the dll and winword files are different versions and you goto upgrade. Also make sure that you do not run any office programs after you restart your computer.
If you need help to rename files in dos then let me know, you may not have to do this. Once you do rename the file you will have to restart the computer and then attempt to run the setup program again.

If you inquire any problems or need further assistance then let me know.
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Author Comment

by:ChrisMoore
ID: 1613516
After re-nameing and re-installing I got the same error!!!! So I copied the wwintl32.dll from the install CD and rebooted. Word 97 works fine now.
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