Solved

modem installation problem

Posted on 1998-09-11
3
186 Views
Last Modified: 2013-12-27
I'm trying to install a ComWave 56K PCI v.90 modem and it is not responding.  I've gone through the Add New Hardware process and am trying to configure it to the COM2 port.  I've also deleted and added back the device under Control Panel/Modem.  Any suggestions?
0
Comment
Question by:cwirrgan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 3

Accepted Solution

by:
zombiwulf earned 100 total points
ID: 1144899
This modem should not need to be installed via AddNewHardware - it should be detected on system boot up and you should be presented with a prompt to choose the driver to load just prior to the display of your desktop.

If this doesn't happen, there can be several reasons - check the following:

Is the modem in PnP mode - or have jumpers been set?

Is com2 enabled in the bios?
   If so - remove it from Device Manager - then remove the modem from Device Manager.   After that, reboot and go into your bios and disable com2 or serial port b - the   terminology varies among bios versions....
  When you then boot the pc up, the port and modem should be detetected - 95 will install   the driver for the port on it's own - and prompt you for the modem driver.

Do you have free resources? A modem needs it's own unshared Interrupt Request.

Are there any UnknownDevices in Device Manager? If so, remove them.
0
 
LVL 1

Expert Comment

by:juggernaut
ID: 1144900
have u tried other pci slots??
0
 

Author Comment

by:cwirrgan
ID: 1144901
I was finally able to get the modem configured.  It never would auto-detect.  After several attempts of auto detection, I noticed that there was an unknown "PCI Communications Device" under the "Other Devices".  When I updated its driver, it moved over to the Modem devices and was able to recognize it.  Thanks for the suggestions.
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hi there, This article summarizes what you need if you are going to set up your home or small business Network Attached Storage (NAS) to be accessible from the internet. Of course there are configuration differences based on your NAS or router ma…
#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question