DEXXA SCANNER 4800

Installed Dexxa scanner 4800 - ran great until i loaded Aol Dr. solomn anti virus.( now deleted) Now scanner will not work. All I get is the message `This program has performed an illigal etc..` I re-installed it but no luck.I  reinstalled windows 95 too . I also get `windows cannot find pkgb204 required by win.ini` when i start computer... is that related too ?
mbancsAsked:
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thommy031498Connect With a Mentor Commented:
There are several levels of a Win95 reinstall

In a reinstall Win95 tries to maintain as many previous settings as possible. Alas, sometimes this also preserves the previous problem.

The safest way to reinstall is to delete everything from the "Windows" Directory. Then everything is really gone.

I had this problem once, and it was the only solution
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mbancsAuthor Commented:
Thanx to Thommy for your answer ...how do i delete everything from windows directory - will i lose all other programs  ?
Bancs
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