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Paper Input Problem

Posted on 1998-09-17
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Last Modified: 2010-04-12
I have a HP Deskjet 600C and the paper will not load in. The printer will not print anything and keeps on saying there is no paper inside the tray, when in fact there is paper in the tray. It attempts to get paper but it just makes an awkward noise. Is this an internal problem from the printer or a software problem. By the way, I tried to redo the software and install a new printer but the program said they could not make connection with the printer.

Help, please.
Jadie
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Question by:pigalot
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2 Comments
 
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Accepted Solution

by:
ryans earned 800 total points
ID: 2012656
It sounds like something is messed up inside the printer.  Possibly, a paper sensor is broken or stuck or there is something jammed in the feed rollers.  If you can see anything, I recommend that you have a technician look at it.
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by:pigalot
ID: 2012657
Thank you so much, even though that I found the solution before I received this email, I am glad for your assistance.
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