Link to home
Start Free TrialLog in
Avatar of madcows
madcows

asked on

WIN98 TCP/IP NETWORK

Help Desk at Quinnipiac College Setting up student desktop computers.  One student out of 150 has a connectivity problem.  W98 Tiger Sytems Computer, 64MB/6.4GB 3Com Etherlink III card for the network.  Student has a TV receiver card installed with TCP/IP.  Drivers left at home 150 miles away so we did not removed the adapter settings  

Student ABLE to see the network, get mail from MS Mail, Map Drives.  USe run comand.  
Student UNABLE to get to the Internet with IE 4.0 or Netscape through a proxy server.  All standard university settings are verified correct.
 
We have removed the protocols and reinstalled TCP/IP from the Windows CD only there incrementally added and removed each of IPX/SPX as well as Netbeui to see if there would be an enhancement. None Noted.  School network uses automatic DHCP for WINS. Even tried Static Wins. No luck.


Upon troubleshooting, the PING command returned an error.  Checking the ARP chache there were no entries.  Using ARP-s to add a static entry, "Error #5" was returned.  
If this is a network card problem how would I tell?
ASKER CERTIFIED SOLUTION
Avatar of unixlinux
unixlinux

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of madcows
madcows

ASKER

We have tried this alternative and we had no success.  Thank you for trying!