win95 setup error: su-0013

Posted on 1998-09-19
Last Modified: 2013-12-16
i have a pentium mmx 233 mboard with award bios 4.3 gb maxtor hard dr with usdrive 32 speed cd rom : my problem is : after i fdisk the drive and format it (format c /s) i get an error message it says:this version of microsoft scandisk will only work with ms-dos ver 5.0 and later. setup found  a compressed volume or a disk cache utility on your pc. quit setup and check your compressed volume with your disk compression software or remove the disk cache utility then run setup again or press esc to continue after i continue i get to the setup screen and then i cant get no further than the licence agreement . i get the setup detection error: error su-0013 setup could not create files on your startup drive and cannot setup windows.if u have hpfs or windowsnt file system u must create an ms-dos boot partition . i thought i did that when i fdisk the drive . any help on this would be greatly apprieciated. btw i enabled (lba) or large disk support for fat32.....thanks
Question by:jjrison

Author Comment

ID: 1758396
Adjusted points to 100

Expert Comment

ID: 1758397
Was this a new hard drive you formatted?
If you reformatted your used hard drive use fdisk to veryify that you reformatted the whole hard drive and not just a single partition. you maystill have a compressed partition on the drive
you should see usage 100% fat32 and the hard drive size

Expert Comment

ID: 1758398
If this isn't a new hard drive, did you format the Master Boot Record (fdisk /mbr)
Sometimes this works when nothing else does.
Also, did this computer ever have any software translating software on it, like Easy Drive?  If it did you will have to use the disk (Western Digital has it for download on their site if you can't find it...if it is Easy Drive)  If it is translating software, you have to go into the program and follow the uninstall procedures.  Fujitsu and Samsung (as well as others) use variations of the Easy Drive program...

As a last resort, look on the manufacturer's web site and see if there is a low level format utility... it sets the drive to the condition it was in when it was first made.

Good Luck!
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Author Comment

ID: 1758399
no it is not a new h-drive, bought new 3-16-98 i had win95 on it before,  but i installed win98 over it (after a clean format) but win 98 would only run in ms-dos compatibility, and kept showing conflics that werent there in my device maneger(thats a whole different problem im having)so i decided to put win95 back on this drive,im going to try your sugestions about fdisk/mbr , i did run scandisk and  everything was fine with scandisk, also i have a cdr read write drive that was attached to this pc with a scsi controller card which i disconnected so that wouldnt be causing my problems, would it? thanks to you and the other person for replying back to me so fast ,much apprieciated.  jjrison  p.s. to answer your 1st question, did i format the whole drive ,not just a partition? yes im pretty sure i did because it shows the total m- bytes  at the end of the f-disk / format,and i do remember seeing 100% during fdisk. thanks again. ill have more questions later.


Accepted Solution

simonlam earned 100 total points
ID: 1758400
pls be reminded that after you have FDISKed the HDD, you need to boot it up with a bootable disk and run FORMAT C: /U /S from DOS prompt to format the partition.

sounds like you have skipped this bit.

Author Comment

ID: 1758401
i had done that as i stated in the question,if you reread my original question you will see that i had fdisked then formated (format c /s) i figured out the problem anyway , thank you for your  response on this . p.s. the problem was  the drive was compressed , therefore  it would not let me run win95 setup.exe

Author Comment

ID: 1758402
i had done that as i stated in the question,if you reread my original question you will see that i had fdisked then formated (format c /s) i figured out the problem anyway , thank you for your  response on this . p.s. the problem was  the drive was compressed , therefore  it would not let me run win95 setup.exe

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