jharman
asked on
Reinstalling HP Officejet330/350
I have got to the stage of installing the 4 in 1 officejet. The pc has reconized the brand & model and asks "have disk" I proceed but it will not install the "officejet" Previous software seem to be interferring. I've had a new H/drive installed. I have also formatted my old h/drive and reinstalled the "officejet" without problems. It begins downloading from the 1st disk (there are 3) and a message displays "file hpoj1284.dll is required for this printer and is use by another program. Quit all programs & retry"
Prior to that message the Wizaed displays availiable ports:
COM 1 communications port
COM 2 communications port
LPT 1 printer port
officejet Unknown local port
I really don't want to format my h/drive again
John
Prior to that message the Wizaed displays availiable ports:
COM 1 communications port
COM 2 communications port
LPT 1 printer port
officejet Unknown local port
I really don't want to format my h/drive again
John
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Reboot the machine, skip over the error that will occur and try reinstall again
does it work?