[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

DEXXA 4800 SCANNER

Posted on 1998-09-28
6
Medium Priority
?
285 Views
Last Modified: 2010-04-27
I CANNOT GET MY SCANNED PICTURE FROM MY DEXXA SOFTWARE TO MY EDOBE' SOFTWARE TO WORK WITH IT THEN PRINT IT ! WIN98 USER ! POSS.A TWAIN PROB ?
0
Comment
Question by:TDKUOB
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 12

Expert Comment

by:mark2150
ID: 1125862
First, turn of caps lock...

2nd. Do you get the image when you scan? Can you save if you use the scanner software directly? If so, does the image look ok when you pull it up in, say, paintbrush, or Photo Editor?

If that is all Ok, try printing from paintbrush or Photo Editor.

I assume you mean "Adobe" - - are you running Exchange? Is the Adobe printer installed? Does *IT* print?

M
0
 

Author Comment

by:TDKUOB
ID: 1125863
Thanks mark2150.Yes the image scans.In my Dexxa s/ware i've tried selecting the destination to clipboard and file.When in clipboard i can't get it to go to my "hold photo'' section of my Adobe Photo Deluxe V 1.0 { that came with the scanner } so i can edit it.When i've selected it to go to file i can't retrieve it either through Adobe or through "my computer'' { just to see if it worked } Sometimes it locks my computer up or says it can't produce the file !? I'm using a lower resolution for now,10 meg.Is this too big ? This is a new scanner and cannot get support from the manuf. Thx. for the help.
0
 
LVL 12

Expert Comment

by:mark2150
ID: 1125864
Yes, 10Mb is WAYYYY too big. Turn down your scan resolution and the color depth and things should start working. You're just clobbering the system with a 10Mb scan file!

Make sure you have plenty of HD space available.

How much RAM do you have?

M

0
Looking for the Wi-Fi vendor that's right for you?

We know how difficult it can be to evaluate Wi-Fi vendors, so we created this helpful Wi-Fi Buyer's Guide to help you find the Wi-Fi vendor that's right for your business! Download the guide and get started on our checklist today!

 

Author Comment

by:TDKUOB
ID: 1125865
Thx.for getting back to me AGAIN ! I have a new PII 266, 32 mg. ram w/ 3 gig. of aval. hd.I just discovered a fix.After reloading everthing i also loaded the floppy instead of the cd and everything worked !! It automaticly sends the scan to Adobe' when destination is set to ''application''.I thought if you got a cd w/new s/ware you didn't need the floppy !?Now my printer won't print it properly !!It's been fine till i started scanning,It's brand new too ! Canon says it's prob. a conflict w/my win98 and their older printer drivers.So i downloaded their new ones from their web and it's not working !! They say this is happening a lot but their out of disks to send me !! Take a week and a half !! Just when i got my scanner working.Thx.again for the help.Any thoughts on my latest dillema ? D.R.  
0
 
LVL 12

Accepted Solution

by:
mark2150 earned 420 total points
ID: 1125866
Have you tried sacrificing a goat? This is much to complex a problem for a chicken sacrifice...

Drives are a big issue. If the vendor is telling you that there is a driver problem, believe them.

The CD is generally mass produced. The Floppy is like the "README" file - an addendum. If you get both, always check the floppy for last minutes updates.

Glad to help.

M

0
 

Author Comment

by:TDKUOB
ID: 1125867
Adjusted points to 140
0

Featured Post

Q2 2017 - Latest Malware & Internet Attacks

WatchGuard’s Threat Lab is a group of dedicated threat researchers committed to helping you stay ahead of the bad guys by providing in-depth analysis of the top security threats to your network.  Check out our latest Quarterly Internet Security Report!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Is your data getting by on basic protection measures? In today’s climate of debilitating malware and ransomware—like WannaCry—that may not be enough. You need to establish more than basics, like a recovery plan that protects both data and endpoints.…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question