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CD-Quickshare Set-Up Problem

My school has recently set up 30 workstations with an NT server. We purchased CD-Quickshare in hopes of taking advantage of what this software has to offer. The problem is that the software does not seem to be compatible with the NT server. We contacted the vender that distributes CD-Quickshare and they said we needed to purchase the upgrade for the the software to work properly on Windows NT. After we received this upgrade we found out the documentation with it assumes you have CD-quickshare already up and running on the network. We have not been able to do either and I would greatly appreciate any direction in this problem. Thanks  
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Midnight092998
Asked:
Midnight092998
1 Solution
 
Billy_PilgrimCommented:
There is only one thing left to do-- call the vendor and ask them how software that cannot be run on NT can be 'located' by the new, NT setup upgrade, if it can't run on NT in the first place!!

However, it may also be that it doesn't actually need to be running in workable condition, the upgrade is probably more likely just wanting to copy on the necessary files that have changed since the last distribution of the software.  So ignore the documentation and attempt to install the upgrade anyway.  Sometimes an 'upgrade' is merely new files that weren't included with the old software, or updated files.  This way the upgrade could not run on its own if you bought it, it requires supporting files from a previous version of the software.

If it won't upgrade, call the vendor again and get your money back.  The vendor will have to answer to you if you can not get it running.
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