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Explorer Memory Exception

I am running Explorer 4.0 on a PowerComputing PowerCenter Pro and have been since it was released without difficulty.  Suddenly, everytime it reaches out to get a page on the web it crashes and Norton tells me its an "unmapped memory exception".  I have reinstalled and deactivated all plug-ins, Java and ActiveX controls.  Still get the message.  Any thoughts?  Thanks in advance. . .
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weed
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this is documented....and is a recent thing. when IE connects it sends and receives stuff from microsofts web page. microsofts web page has been sending out strange things lately (go figure). to kill the problem, clear your cache, delete your prefs and/or move to netscape.
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I haven't gone directly to a Microsoft website in quite awhile.  It sounds like it could be a solution considering that nothing conventional worked.  I subscribe to Microsoft IE newsletter and haven't heard of this problem.  Is there some on-line documentation?  I cleared the cache and removed all Microsoft cookies and rebuilt the desktop and this solved the problem for for two boot-ups, but it's back again.

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