Solved

BJC-610 paper thickness error

Posted on 1998-10-01
4
362 Views
Last Modified: 2010-04-12
When I send a queue to my printer to print, it tells me to change the two paper thickness levers.  But the levers are where they're supposed to be.  What is my problem?
0
Comment
Question by:reds43
  • 2
4 Comments
 
LVL 3

Expert Comment

by:duckers
ID: 2012766
What thinkness of paper are you trying to put through? Answer in microns or gsm please
0
 

Author Comment

by:reds43
ID: 2012767
I'm not sure! It's regular copy paper, label states 8 1/2 x 11 sub 20 -75g/m2.
0
 
LVL 3

Accepted Solution

by:
duckers earned 50 total points
ID: 2012768
If the paper is 75gsm the paper thickness levers should be set in either the normal or light paper weight settings. Make sure that both levers are set to the same settings. If you still have a problem then it is probably an electrical fault and you will have to get it looked at by a service engineer.
0
 

Expert Comment

by:greggg
ID: 2012769
It doesn't matter what paper is in the printer.  The problem is the printer is expecting a certain thickness (letter or envelope) based on software settings.  For example if you are trying to print an envelope go to the cannon window and click on properties.  On size and source pick an actual envelope size, rather than "custom".  

In your word processing program go to page setup and change "source" to envelope feed.  This should work.  (Do the oposite if the computer is expecting an envelope and you are trying to print on regular paper.    
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question