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Dial up networking  problems with 98

Posted on 1998-10-06
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Last Modified: 2013-12-28
I recently upgraded my computer to 98.  I have a US robotics sportster modem that is detected in the diagnostics but I am not able to make a dial up connection.  When I go through the setup for Dial-up networking I says that I don't have the modem set-up,  I then lose mouse controls on com1.  I have tried removing the modem then adding it back again and it still nothing works.  There are also no conflicts listed in the device manager.
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Question by:btihansky
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by:btihansky
ID: 1645934
Edited text of question
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usaraga earned 50 total points
ID: 1645935
There is a internal registry conflict in your system.  You will have to:

a-  Remove the modem in question.
b. re-install Win98 or 95
c. install the modem.
  Presto! Conflict resolved...  Thank you Microsoft for Plug-and-Pray! (sarcasm)

Vince Usaraga
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Expert Comment

by:Otta
ID: 1645936
Of course, reinstalling "everything" is a *DRASTIC* solution.
However, go into Control Panels,
and remove the COM ports and the MODEM.
Shutdown, and turn the computer off,
and unplug the power.
Remove the modem,
and set its jumpers to 'COM4' and 'IRQ3'.
Reinstall the modem.
Reboot Windows, and let it "detect new hardware".
If it fails to detect the modem,
"help" it, by telling Windows that COM4/IRQ3
are being used.
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