Word malfunction in domain
Posted on 1998-10-09
We´re running an NT Network with one NT 4.0 PDC and 50 NT Workstation clients. When logged on with normal user rights, the grammar section in the "options" menu of MS Word 97 is blocked. The checkbox "check grammar together with spelling" is marked, and starting the spellcheck results in an error message conveying that the memory is insufficient to execute the application. When logged on as domain or local admin, everything works fine and the grammar options are accessible. The autocorrect function, however, works properly at all times. Hardware problems can be excluded, since we´re operating ten similar networks on exactly the same hardware at other locations.
Reinstalling MS Office, creating a new user, deleting all policy files and all default user.dat files has not solved the problem. We thought the problem might be the size of the registry file, but we coudn´t explain why the grammar options are blocked, since there is no policy and no specific registry key for such an option. Since the OS was installed by a private company and the server may have been tampered with, we cannot reconstruct all changes that have been made to the server. Reinstalling the OS on all clients and the server would be quite laborious since some of the clients are also clients both for our mainframe as for old UNIX servers.
What can we do?