Mouse continually hangs

Edited text of question

Edited text of question

This mouse continually locks up when I am working on the computer.

first what type of serial mouse?second in your device manager does it show a conflict with the mouse?third are the correct
mouse drivers installed?last does you cmos setup have a ps2
setting to disable/enable the ps2 mouse port?

*smile* is this on win3.xx? *smile* i had a similar problem, now cured. can tell you what i did if it would be applicable.

as gward28 said check for any conflicts, this sounds like a conflict problem

*smile* if you have the mouse on com 1 do you have a device on com 3 or if on com 2, do you have a device on com 4 ? *smile*

Are you sure it's just the mouse hanging up? Keyboard and rest of Windows is still OK after mouse hang?

I finally got an answer from technical support.  He had me go into "My computer--system--settings"  and in settings, under options he had me undo the DMA. So that is what I did and now I am waiting to see if the problem happens again.

I am new at all of this, so you have to talk to me like I'm 6. Thank You for all of your help!