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dexxa 4800 scanner

Posted on 1998-10-20
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Last Modified: 2013-12-29
I can't use my scanner, because each time I get a message "could not open the Twain source. Make sure there is a valid source, I have a valid source. What happens is it starts up the printer first. Can you help.
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Question by:s_adams
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3 Comments
 
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Expert Comment

by:vboukhar
ID: 1725832
I have Mustek flatbad scanner and have no problem. Do you have completed the following steps?
Step 1:  Installed the scanner interface card in your computer.
Step 2:  Connected the scanner to the interface card.
Step 3:  Run the Install program of Twain Data Source.
         by typing "win A:\install"
.. and after...
1.3 To work Flatbed scanner with Omnipage OCR software for Win95 users : After the installation of OmniPage is done, please switch to Scanmgr operation and select Twain scanner as default, then choose the exact data source you desired...
Have you disk with twain.32_, twain21.dl_ etc. in it?



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G0LIATH earned 100 total points
ID: 1725833
I have a DEXXA Flatbed Scanner 4800 and it works great both with and without a printer(HP6P) attached. Do you have the proper setup disk? I could e-mail you mine if you think it would help.
You should have a Twain_32 folder in Windows that has a Dexxa folder in it with the program.
IE c:\Windows\Twain_32\Dexxa\Dexxa.exe
If not let me know and I'll send you the disk Zipped in e-mail.

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Author Comment

by:s_adams
ID: 1725834
Thanks GOLIATH, I have the Twain folder & program installed, this morning I reinstalled the Driver Disk, but I still cannot get this to work, I am running both Printer & Scanner from the one port, Computer is a Compaq Presario 2240, I have had both running before, but this is the second time this fault has occured, I was told that I would have to put in another port so as they aren't running in parrallel, what do you think?
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