alro
asked on
Modem V.90 Upgrade
My internet supplyer has changed to V90 protocol and I cannot access anymore, technical service tels me that I will need to replace my modem or upgrade, I tried another internet service and all works flawless. My modem is a few months old. Modem Harmony HSP 56K PNP, computer P 2-266 with 64 mg ram. Can anyone helh in solving this problem, or how to upgrade ??
Alro
Alro
ASKER CERTIFIED SOLUTION
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Is one of them a readme file?,or some sort of txt help file? That should help explain "how to" better than I.
If you still need help,tell me which file you downloaded and i will see what I can do.
ASKER
I unstalled the modem and re-installed, still no V90.
The files are:
Mdmchipv 28ko
pctports 3ko
pctwave 2ko
pthsp 1ko
ptsnoop 6ko
uninst 77ko
Alro
The files are:
Mdmchipv 28ko
pctports 3ko
pctwave 2ko
pthsp 1ko
ptsnoop 6ko
uninst 77ko
Alro
You should have gone to this part of the site...
http://www.harmonyusa.com/hspv90up.html
and done these steps...
HSP Modem Upgrade to V.90 (HM18021)
Please follow the steps below to upgrade your HSP modem to V.90:
Downolad our upgrade driver and save it in a temp folder (example c:\temp\hsp).
Use Windows Explorer, browse to the temp folder (e.g. c:\temp\hsp).
Double click on the file named 21v90.exe (17 files after extracted)
Disconnect from you ISP.
Uninstall your old modem driver:
Click on "Start" --> "Setting" --> "Control Panel"
Double click on the icon "HSP /PCTel modem"
Click on "Uninstall"
A message "Your modem remove successfully!!"
Under "Control Panel", click on icon "System" --> "Device Manager"
Make sure there is no modem icon in the device manager.
Click on "Refresh", click on "Refresh" again
Windows will display a new device found and ask you to input the setup disk.
Browse to the folder where you save the download file (example: c:\temp\hsp), then Click "OK".
Do step 10 if Windows ask you the wave driver.
Reboot you system.
"Control Panel" --> "Modems" --> "Diagnostic" --> "More Info"
The ATI3 Response will tell you the firmware version.
Download V.90 Driver for HM18021
http://www.harmonyusa.com/hspv90up.html
and done these steps...
HSP Modem Upgrade to V.90 (HM18021)
Please follow the steps below to upgrade your HSP modem to V.90:
Downolad our upgrade driver and save it in a temp folder (example c:\temp\hsp).
Use Windows Explorer, browse to the temp folder (e.g. c:\temp\hsp).
Double click on the file named 21v90.exe (17 files after extracted)
Disconnect from you ISP.
Uninstall your old modem driver:
Click on "Start" --> "Setting" --> "Control Panel"
Double click on the icon "HSP /PCTel modem"
Click on "Uninstall"
A message "Your modem remove successfully!!"
Under "Control Panel", click on icon "System" --> "Device Manager"
Make sure there is no modem icon in the device manager.
Click on "Refresh", click on "Refresh" again
Windows will display a new device found and ask you to input the setup disk.
Browse to the folder where you save the download file (example: c:\temp\hsp), then Click "OK".
Do step 10 if Windows ask you the wave driver.
Reboot you system.
"Control Panel" --> "Modems" --> "Diagnostic" --> "More Info"
The ATI3 Response will tell you the firmware version.
Download V.90 Driver for HM18021
ASKER
Hello sgenther,
Thank you very very much, all worked fine, keep the good work going. Regards, Alro
Thank you very very much, all worked fine, keep the good work going. Regards, Alro
ASKER
I did get the upgrade, expanded it into 5 or 6 files.
My question is : How do I upgrade my modem from there, do I copy the files ?? I am not a technician, waiting for your answer. Thank you
Alro