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Modem V.90 Upgrade

Posted on 1998-10-21
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159 Views
Last Modified: 2013-12-27
My internet supplyer has changed to V90 protocol and I cannot access anymore, technical service tels me that I will need to replace my modem or upgrade, I tried another internet service and all works flawless. My modem is a few months old. Modem Harmony HSP 56K PNP, computer P 2-266 with 64 mg ram. Can anyone helh in solving this problem, or how to upgrade ??
Alro
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Question by:alro
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Accepted Solution

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sgenther earned 200 total points
ID: 1145212
Goto this web site : http://www.harmonyusa.com/drivers.html
There they have the firmware upgrades to get your modem to a v90.
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Author Comment

by:alro
ID: 1145213
sgenther,
I did get the upgrade, expanded it into 5 or 6 files.
My question is : How do I upgrade my modem from there, do I copy the files  ?? I am not a technician, waiting for your answer. Thank you
Alro
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LVL 6

Expert Comment

by:sgenther
ID: 1145214
Is one of them a readme file?,or some sort of txt help file? That should help explain "how to" better than I.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 6

Expert Comment

by:sgenther
ID: 1145215
If you still need help,tell me which file you downloaded and i will see what I can do.
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Author Comment

by:alro
ID: 1145216
I unstalled the modem and re-installed, still no V90.
The files are:
Mdmchipv 28ko
pctports 3ko
pctwave 2ko
pthsp 1ko
ptsnoop 6ko
uninst 77ko

Alro

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LVL 6

Expert Comment

by:sgenther
ID: 1145217
You should have gone to this part of the site...
http://www.harmonyusa.com/hspv90up.html
and done these steps...

HSP Modem Upgrade to V.90 (HM18021)

Please follow the steps below to upgrade your HSP modem to V.90:

Downolad our upgrade driver and save it in a temp folder (example c:\temp\hsp).
Use Windows Explorer, browse to the temp folder (e.g. c:\temp\hsp).
Double click on the file named 21v90.exe (17 files after extracted)
Disconnect from you ISP.
Uninstall your old modem driver:
Click on "Start" --> "Setting" --> "Control Panel"
Double click on the icon "HSP /PCTel modem"
Click on "Uninstall"
A message "Your modem remove successfully!!"
Under "Control Panel", click on icon "System" --> "Device Manager"
Make sure there is no modem icon in the device manager.
Click on "Refresh", click on "Refresh" again
Windows will display a new device found and ask you to input the setup disk.
Browse to the folder where you save the download file (example: c:\temp\hsp), then Click "OK".
Do step 10 if Windows ask you the wave driver.
Reboot you system.
"Control Panel" --> "Modems" --> "Diagnostic" --> "More Info"
The ATI3 Response will tell you the firmware version.
Download V.90 Driver for HM18021

 


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Author Comment

by:alro
ID: 1145218
Hello sgenther,
Thank you very very much, all worked fine, keep the good work going. Regards, Alro
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