Solved

HP LJ4L Printer w/a HP SJ 5100C Scanner

Posted on 1998-10-21
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Last Modified: 2013-11-18
The 4L printer plugs into the scanner but I cannot print.  I must unplug the scanner and plug the printer directly into the port to use it and vice versa when I want to use the scanner.  And I do have a 1284 cable.  I called HP Help and they said to download a PCL driver from their website - however - all their drivers (for HP LJ4L) are for OS/2, DOS, or Windows 3.0 or 3.1.1.  I am running Windows 95.  Is there anything I can do to make both products work while connected together and without having to unplug/plug each device?  Thanks a million !
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Question by:laketahoe
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by:sgenther
ID: 2012953
The reason you can't find a driver for 95 at the site is that 95 comes with the proper driver for the 4l on the 95 CD.
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Author Comment

by:laketahoe
ID: 2012954
I checked the Microsoft page and the Service Pack 1 update seems like it may work.  It specifies LJ Series 4 and 5 printers that have known problems.  I'm going to try it and, hopefully, this will work.  Thanks so much for pointing me in the right direction!  :)  
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Expert Comment

by:sgenther
ID: 2012955
You can only install service pack 1 if you have the retail version of 95 if you are running osr2 you will downgrade your system,please verify this before installing.
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Author Comment

by:laketahoe
ID: 2012956
I checked the Microsoft page and the Service Pack 1 update seems like it may work.  It specifies LJ Series 4 and 5 printers that have known problems.  I'm going to try it and, hopefully, this will work.  Thanks so much for pointing me in the right direction!  :)  
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Author Comment

by:laketahoe
ID: 2012957
(How'd that post twice?  hmmm)  Yes, I have the retail version - thanks for pointing that out.  How do I close-out this problem?  This is my first time using this service...next time I'll do better with the points when I ask a question now that I know how it all works.  I felt the points needed to be increased for this question, so I did.  Thanks so much !
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by:sgenther
ID: 2012958
you have 2 chocies, have me post an answer and award the points or delete the question
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by:laketahoe
ID: 2012959
Go ahead and post an answer and I'll accept it.  I posed the same question to HP and they couldn't help me (and it's their product!).  You were able to help and I appreciate that... thx
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sgenther earned 50 total points
ID: 2012960
The reason you can't find a driver for 95 at the site is that 95 comes with the proper driver for the 4l on the 95 CD.
And Try service pack1.
Thanks laketahoe.
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by:laketahoe
ID: 2012961
Thanks sgenther!
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Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

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