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Why won't Apple send me my money?

Posted on 1998-10-24
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Last Modified: 2013-11-17
December 1997 I bought a Mac6500-PowerPC, w/printer & monitor as a package deal for $2529.54 plus software for $64.04 with a rebate of $200.00 on package whitch I submitted on January 1998.  As of this date no reimbursement on rebate.  Have written numerous letters & E-mail with no response, including letters sent to Steven Jobs, CEO of Apple Computers!  WHY?  Can anyone out there help me please?<kennake@thegrid.net>
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Question by:midge
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10 Comments
 

Author Comment

by:midge
ID: 1536819
I really need help!
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Accepted Solution

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WileyKat earned 200 total points
ID: 1536820
This seems very unusual. I have never known Apple to do a thing like this. My ideas would be to call Apple Support (1-800-SOS-APPL), write more letters and e-mail (like you didn't do enough of that already :-) ), post the question on a mailing list which Apple monitors (one I know of is the Open Transport list hosted by Stairways Software. Quinn the Eskino (of Apple Developer Services) might be able to help you; he regularly monitors that list.), and try any other method of Internet contact available.
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Author Comment

by:midge
ID: 1536821
I won't to thank willeykat for his/her help on this matter and will try all of willeykat suggestions, and if any one else can help I really would like to here from you my name is phyllis and my E-Mail add is <kennake@thegrid.net> I do graphic art and live in s.calf. thank you agin willeykat and experts-exchange.com and we would enjoy keeping in-contact with you guys.
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Author Comment

by:midge
ID: 1536822
anyone can let us hear from them on are E-Mail
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LVL 2

Expert Comment

by:WileyKat
ID: 1536823
just BTW, Quinn's direct email address is eskimo1@apple.com Hope this gets resolved; it's kinda stupid for apple to do something like this. (This coming from me, who worshipps apple :-)
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Author Comment

by:midge
ID: 1536824
thank you wileykat. that make two of us. you have no idea how meny times i have fought with pc people over apple.and now they treat me this way. we found Quinn's url but thank you for sending it to us. Let's keep in touch.<kennake@thegrid.net>(it's nice to talk to someone like you :-)
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LVL 2

Expert Comment

by:WileyKat
ID: 1536825
I agree; it's nice to have a friend out on the Inet :-). BTW, I highly recommend ICQ (www.icq.com) for Internet communication. It's very useful for keeping in touch. The only problem is that their Mac version is so buggy I could write it better in two days :-). Okay, it's not THAT bad, but it does need work. (Not that the IBM version is any party either :-) But what IBM app is? :-) ).

I fight the platform war with a vengance. You have no idea how much I've struggled with Win32 programming APIs and how simple I find it (in comparison) to use the Mac Toolbox APIs. Especially Carbon. (Okay, that probably means nothing at all to you, but I'm a programmer :-) ). You're in my email address book :-).
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Author Comment

by:midge
ID: 1536826
(:-) I have ICQ and use it alot to talk to a couple of my friend here in the valley,who all have PC, i really haven't had any problems with my ICQ,yet! What is APls? and what do you mean by carbon?Thank you for putting me in your email, what is your Email add.? I do graphic art and desktop publishing.If i have your email add i can send my ICQ# and then we can chat on that.easer!
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LVL 2

Expert Comment

by:WileyKat
ID: 1536827
API=Application Programming Interfaces. It's a programming thing :-)

My ICQ# = 12637347, my email addr = macprogfreak@geocities.com
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Author Comment

by:midge
ID: 1536828
thank you for the ICQ # mine is 21306574. and you have my email address. where do you live? I'am in s. ca., who do you work for?
do you program mac. or ibm? any ideal why i have a gap befor my software load when i turn on? can think of a million questions to ask but this is't the right place to get to nosie is it. let talk more on ICQ OK>kennake@thegrid.net>
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