My color ink cartridge ran out of ink a month ago. I just replaced it and it will not print anything in color. I did leave the old one in as the manual states, until I put a new one out. Are there resevoirs that could have dried up. Cleaning cycle does not help. I usually refill the cartridges myself and never have any problems. I figured I would buy a brand new epson cartridge and I would have no problems. I now have two brand new cartridges: one generic and one epson. Yes the label was pulled off the top of the cartridge b4 I installed it. I will say that when I installed the generic one a month ago,I forgot to tear off that label. From what I read, this might ruin that particular cartridge, but thats all. Right now I am trying to print in color in Print Artist. I did pull out the black ink and ran only with the color. The card printed in black ink, so it used the ink from the color cartridge to make black. What gives. Option settings in properties are set to automatic.