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mmsystem 281 problems

Posted on 1998-10-26
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Last Modified: 2013-12-29
I keep getting a mmsystem 281 error when trying to open certain emails.  How can I correct this problem?
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Question by:dlparker
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by:dlparker
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PSS ID Number: Q178291
Article last modified on 06-26-1998
 
WINDOWS:97
 
WINDOWS
 

======================================================================
---------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft PowerPoint 97 for Windows
 - Microsoft Windows 95
---------------------------------------------------------------------
 
SYMPTOMS
========
 
When you attempt to insert a movie (a .avi, .qt, .mov, .dat, .mpg, .mpa,
mpv, .enc, .m1v, .mp2, .mpe, .mpeg, .mpm, .au, .snd, .aif, .aiff, or .aifc
file) into Microsoft PowerPoint, you may receive one of the following error
messages:
 
 - MMSYSTEM281 This file could not be played.  Check the file name or
   install a driver that supports this type of file.
 
 - MMSYSTEM348 This file could not be played.  Check the file name or
   install a driver that supports this type of file.
 
 - MMSYSTEM296 This file could not be played.  Check the file name or
   install a driver that supports this type of file.
 
 - PowerPoint couldn't insert a movie from the selected file.
 
CAUSE
=====
 
This problem may occur when you insert a movie file by pointing to Movies
And Sounds on the Insert menu, and then clicking Movie From File.
 
The problem occurs if installation of a third-party party program, such as
Apple QuickTime for Windows, makes modifications to the [mci extensions]
section in the Win.ini file. The [mci extensions] section determines the
driver that the movie file format uses. The native media player in
PowerPoint 97 must use the MPEGVideo driver, which makes a call to the
mciqtz.drv. If this setting has changed, the problem occurs.
 
NOTE: This problem may also occur if the mciqtz.drv file is missing from
your system folder. The mciqtz.drv is a driver for ActiveMovie.
 
RESOLUTION
==========
 
To resolve this behavior, follow these steps:
 
1. Click the Start button and click Run.
 
2. In the Open line, type "Sysedit" (without the quotation marks) to
   display the System Configuration Editor.
 
3. Click the System.ini window, go to the [mci] section, and then look for
   the following lines of information:
 
      [mci]
      AVIVideo=mciavi.drv
      MPEGVideo=mciqtz.drv
 
   If any of the lines are missing, enter the line as shown.
 
4. Click the Win.ini windows, go to the [mci extensions] section, and then
   look for the following lines of information:
 
      [mci extensions]
      avi=AVIVideo
      qt=MPEGVideo
      mov=MPEGVideo
      dat=MPEGVideo
      mpg=MPEGVideo
      mpa=MPEGVideo
      mpv=MPEGVideo
      enc=MPEGVideo
      m1v=MPEGVideo
      mp2=MPEGVideo
      mpe=MPEGVideo
      mpeg=MPEGVideo
      mpm=MPEGVideo
      au=MPEGVideo
      snd=MPEGVideo
      aif=MPEGVideo
      aiff=MPEGVideo
      aifc=MPEGVideo
 
   If any of the lines are missing, enter the line as shown.
 
5. Click Save on the File menu, and then close the System Configuration
   Editor.
 
6. Start PowerPoint 97. Point to Movies And Sounds on the Insert menu,
   and then click Movies From File.
 
7. In the Insert Movie dialog box, locate the movie file you want to
   insert, and then click OK.
 
If all the references are correct in the System.ini and the Win.ini files,
you can insert a movie correctly into PowerPoint 97. By default, the
installation of PowerPoint 97 modifies the System.ini and the Win.ini with
the information above.
 
STATUS
======
 
Microsoft has confirmed this to be a problem in Microsoft PowerPoint 97.
Microsoft is researching this problem and will post new information here as
it becomes available.
 
MORE INFORMATION
================
 
Pre-Condition That Causes the Error Message
-------------------------------------------
 
To see an example of the problem, prepare your computer by using the
following steps:
 
1. Click Start, click Run, and then type "Sysedit" (without the quotation
   marks) in the Open box to display the System Configuration Editor.
 
2. Click the Win.ini windows, go to the [mci extensions] section, and
   remark the following lines with a semicolon at the beginning of each of
   the lines:
 
      [mci extensions]
      ;avi=AVIVideo
      ;qt=MPEGVideo
      ;mov=MPEGVideo
      ;dat=MPEGVideo
      ;mpg=MPEGVideo
      ;mpa=MPEGVideo
      ;mpv=MPEGVideo
      ;enc=MPEGVideo
      ;m1v=MPEGVideo
      ;mp2=MPEGVideo
      ;mpe=MPEGVideo
      ;mpeg=MPEGVideo
      ;mpm=MPEGVideo
      ;au=MPEGVideo
      ;snd=MPEGVideo
      ;aif=MPEGVideo
      ;aiff=MPEGVideo
      ;aifc=MPEGVideo
 
3. Save your changes and close the System Configuration Editor.
 
Additional query words: MMSYSTEM 296 348 281 ppt97 ppt_97 powerpt qt for
win
======================================================================
Keywords          : kb3rdparty kbgraphic
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbhowto kbprb
=============================================================================
Copyright Microsoft Corporation 1998.


 

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