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Logging onto Internet

Lately, I've been having the following problem when I try to log onto the Internet using Earthlink. At first the dialing process seems normal; I hear the dialing and see a moving spot on the dial-up screen. Then everything freezes and goes silent. Sometimes, if I move my pointer, the dial-up process will continue. Sometimes I have to hit control/alt/del. When I see Tapiexe not responding, I close this program (whatever it is) down; if nothing is listed as not responding, I go back to my desktop. Still, nothing will happen until I move my pointer. Then the dialing process will go through its paces and connect me to the Internet or it will just keep soundlessly dialing without getting past that initial stage. In that case, I have to reboot and try again. How can I keep this from happening?
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waltari
Asked:
waltari
1 Solution
 
kduquettCommented:
Sounds like you have another program accessing your modem.
If you have WinFax or another fax program running, try disabling
the "auto-answer" feature of the program, this may be causing conflicts when you are dialling out.
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waltariAuthor Commented:
I rarely use my fax and it is never running in the background when not in use.
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