Modem troubleshooting nightmare
Posted on 1998-11-04
If you get my computer working again, the points are well earned.
OK, here's the problem:
Simply, my modem stopped working. What happens is that when I access dial-up networking, the conection dials, goes through, starts to verify, then, at the instant the window goes to minimize itself and -- viola! -- you're on line, I get a blue page telling me that it "may be possible to continue normally." It is possible to continue normally, and when I return Windows, the dial-up networking icon is minimized in the corner of the screen, but there's no connection, not really.
That's where the problem STARTS. I have a feeling it's not such an easy fix. I've been on the phone with Gateway for hours on this, and have even replaced the modem.
I suspect it has something to do with a memory problem, myself. Norton System Info tells me that I've got almost no physical memory available (plenty of virtual), and the "Performance" tab of "my computer" shows me running at or near 80%. If you have the time, HELP!