Printer Problems with Windows 98

Posted on 1998-11-06
Medium Priority
Last Modified: 2013-12-28
I recently bought a new laptop from Gateway. I have a Canon BJC-80 portable printer I have been using with an older Gateway laptop under Windows 95, and it has always worked properly. However, with my new laptop running Windows 98, my printer won't work. When I am in an application and order a print command, the printer spits out a blank sheet of paper. When I go to control panel/printers and right click on my Canon BJC-80, click properties, then go to control tab and click on "test print", it prints fine. But, in Microsoft Word, Word Pad or Pagemaker 65 all I get are blank pages. All of the settings in the tabs in properties are set the same as they were on my other laptop that runs Windows 95 and works fine! How can I get my printer to print in Windows 98?
Question by:_awk
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2

Expert Comment

ID: 1647086
It seems that windows98 doesn't have a driver preloaded for your printer. You'll want to try the Canon webpage and download a 98 compatible driver.


Hope this works for you. Ü

Expert Comment

ID: 1647087
Check the font color settings under font settings for the applications. I had a friend who had this problem and he had the font set to white.

Expert Comment

ID: 1647088
Check the font color settings under font settings for the applications. I had a friend who had this problem and he had the font set to white.

Accepted Solution

duologic earned 400 total points
ID: 1647089
Check your printer port mode.  Some of the older printers don't work if your printer port is set as an EPP or ECP port.  Canon printers, however, usually need to be set to at least EPP.  I would get into your computers CMOS settings (i.e. Setup) and try changing the printer port to either SPP or EPP.  If it was ECP, windows will load a new printer port driver for you the next time it is started.

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

An introduction to the wonderful sport of Scam Baiting.  Learn how to help fight scammers by beating them at their own game. This great pass time helps the world, while providing an endless source of entertainment. Enjoy!
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question