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Printer Problems with Windows 98

Posted on 1998-11-06
Medium Priority
Last Modified: 2013-12-28
I recently bought a new laptop from Gateway. I have a Canon BJC-80 portable printer I have been using with an older Gateway laptop under Windows 95, and it has always worked properly. However, with my new laptop running Windows 98, my printer won't work. When I am in an application and order a print command, the printer spits out a blank sheet of paper. When I go to control panel/printers and right click on my Canon BJC-80, click properties, then go to control tab and click on "test print", it prints fine. But, in Microsoft Word, Word Pad or Pagemaker 65 all I get are blank pages. All of the settings in the tabs in properties are set the same as they were on my other laptop that runs Windows 95 and works fine! How can I get my printer to print in Windows 98?
Question by:_awk
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Expert Comment

ID: 1647086
It seems that windows98 doesn't have a driver preloaded for your printer. You'll want to try the Canon webpage and download a 98 compatible driver.


Hope this works for you. Ü

Expert Comment

ID: 1647087
Check the font color settings under font settings for the applications. I had a friend who had this problem and he had the font set to white.

Expert Comment

ID: 1647088
Check the font color settings under font settings for the applications. I had a friend who had this problem and he had the font set to white.

Accepted Solution

duologic earned 400 total points
ID: 1647089
Check your printer port mode.  Some of the older printers don't work if your printer port is set as an EPP or ECP port.  Canon printers, however, usually need to be set to at least EPP.  I would get into your computers CMOS settings (i.e. Setup) and try changing the printer port to either SPP or EPP.  If it was ECP, windows will load a new printer port driver for you the next time it is started.

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