Solved

Office 98 problem

Posted on 1998-11-09
3
264 Views
Last Modified: 2010-05-18
I have had trouble installing Office 98.
When I try to run Word, I get the error message :

"The Visual Basic Editor could not be loaded.  There may not be enough free memory to load the libraries or files may have been deleted or moved from their original installed locations"

This occurs straight after installing, so all the files should be in the correct place. Also, the program has 25MB of RAM allocated to it!  

Second problem is with Excel :  when I run it, I get an error message in a box labelled Microsoft Visual Basic which reads :

"Error loading DLL"

When I try to load add-in tools such as the Data Analysis Toolpak, this fails and I get the same error message.

This only happens on my desktop Mac, and the programs run fine on my Powerbook (all the extensions are the same on the two).

Any ideas?

Thanks

Jon
0
Comment
Question by:jandp
  • 2
3 Comments
 
LVL 3

Accepted Solution

by:
KevSpencer earned 300 total points
ID: 1540196
Jon, you didn't give me information about your specific desktop Mac's specs, so I'll have to make assumptions. First, I assume you are using a 100MHz Power Mac or clone for Office 98 (it doesn't run on non-Power Macs). Next, did the desktop have a previous version of Office (like version 4.2.1)? If so, it's important to completely uninstall all previous Office components or Office 98 does not run properly, if at all. Office 98 is designed to rebuild or reinstall missing components of itself if they are missing, so the likely cause is that you have a part of something else that conflicts with this process.

If you had Office 4.2 on the system system befor, use the MS Office 4.2 Setup program in the Microsoft folder to remove the version. If you thought that you did remove Office 4.2 or none of the Setup software exists or works, DOWNLOAD the Office 98 1.1 Remove Utility from Microsoft (or make sure that the version you have is v1.1--older versions could hose your drive) then use it to remove Office 98.

Next, skim through the Extensions Manager for any Microsoft components and disable them. (Be careful if you happen to use other MS products like Internet Explorer). Then, remove any MS-related preferences files.

Once you've cleared your Mac, try reinstalling by the drag-and-drop method from the Office 98 CD. Despite what MS says, RESTART your Mac after installing--do not run any Office apps until after restart.

If that fails, disable all extensions in the Extensions Manager except the Mac OS ("All") and try again. This is definitely a conflict with old parts. Good luck. --KS


0
 

Author Comment

by:jandp
ID: 1540197

Thanks for your answer, Kev!

You were right - it was a conflict with something or other - I trashed the following files and it seems to have worked!  So, many thanks!

Jon


Embedding Preferences
Microsoft Office Settings (8)
MS Office ACL (8)
PPC Registration Database

(as suggested on Usenet by matt@tidbits.com)
0
 
LVL 3

Expert Comment

by:KevSpencer
ID: 1540198
You're welcome! --KS
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Suggested Solutions

Yesterday Apple introduced their revolutionary new iOS 5 operating system that claims to be the ultimate mobile technology interface. One of the biggest innovations of the new operating system is the introduction of the iCloud computing network. Thi…
There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now