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****3D STUDIO MAX (Trouble shooting)****

Posted on 1998-11-14
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Last Modified: 2008-07-03
I just recently recieved 3D Studio MAX but when everything loads up, I see the interface but the 4 viewports are transparent ,( I can see right through to my desktop ) although everything works ,I still can't see the wireframe , cameras etc. (very frustrating!)
Can someone pleeasse help me with this problem?
              thanks, 3DMAX
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Question by:3DMAX
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by:oozinsuzn
ID: 1113201
It sounds like you may have a driver problem. Load max, go to File|Preferences|Viewports. Click on Choose Driver and choose Heidi and Software z-buffer. You may have loaded a proprietary open gl driver or something. Then close max and reopen it. Another thing could be the amount of memory on your video card. Try a smaller resolution (800x600 @256k) and see what happens.
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Author Comment

by:3DMAX
ID: 1113202
Thanks for replying , but I have already tried that , it sas that it can't load direct3d and the Z-Buffer and like you said , it told me to change my driver to either heidi or openGL, when I do that then restart 3D Studio same thing occurs.
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Expert Comment

by:lvalics
ID: 1113203
I think you have problems with your video card and Max.
Try to give us more details about your card, and maybe we will help you.
But, the best things you can make is get your latest driver from video card manufacturer reinstall, and if doesen't work than reinstall Max and Operating sistem.
Somewhere one of your DLL is coruppted.
If you have card which support OPENGL try on that settings too ...
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Author Comment

by:3DMAX
ID: 1113204
ok I'll reinstall and try again
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Accepted Solution

by:
backdraf earned 200 total points
ID: 1113205
Do you have direct x installed? An easy way to reselect which driver 3dsmax uses is to delete all the .ini files under 3dsmax directory and when you start 3dsmax again it will rebuild both and ask you if you want opengl, direct3d, custom, or heidi.
I recomend installing direct x 6.0 the core files only
@http://www.microsoft.com/windows/downloads/contents/updates/DirectXfoundation/DL-core/coresites.asp
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Author Comment

by:3DMAX
ID: 1113206
THANKS IT WORKED!
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Expert Comment

by:lvalics
ID: 1113207
But for the future if you tell us that what your operating system is, than we will help you more better.
I thought that you are working under NT (and DirectX5 or 6) cannot be installed under it.
For the future be more explicit.
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