Solved

HP672C & Windows 95

Posted on 1998-11-16
16
153 Views
Last Modified: 2010-04-12
A friend just gave me an HP DeskJet 672C that I'm trying to use.  It's about 1 - 1.5 years old, and he never had any trouble with it.  I have Windows 95 installed on my machine.  Everytime I restart my computer, I am no longer able to print.  I get an error message that says my printer and computer are no longer communicating.  When I troubleshoot - I find an error that says that file HPFMON08.dll is in use by another system.  I've hit ctrl alt del, and had nothing running other than the basics (findfile, Osa, systray, etc.)  When I try to delete HPFMON08.dll from the Windows system folder, I'm informed that Windows is using the file and I can't delete it.  The only thing that works is to remove the printer and files relating to it from my desktop, restart my computer, and reinstall the printer.  This isn't really a viable option, nor is leaving my computer on.  Can anyone help?
0
Comment
Question by:Reid
  • 6
  • 5
  • 3
  • +2
16 Comments
 
LVL 6

Expert Comment

by:sgenther
Comment Utility
Are you installing the latest drivers?
0
 

Author Comment

by:Reid
Comment Utility
Ooh, I think so.  I have all of the software that came with the printer.  I'm using it and installing via "Add a Printer" in Windows.  Other than that, I really don't know.
0
 
LVL 8

Expert Comment

by:netmage
Comment Utility
Check in your Bios for the option regarding your parrallel port and set it to ECP.

The printer needs 2 way comunication and it sounds like its not initialising. Its probably not responding to a wake call from win95.

Another way is to use the software that came with the printer to set it that the printer does not auto shut down or go into a powersaving mode.

Regards Netmage
0
 
LVL 3

Expert Comment

by:vikiing
Comment Utility
Besides Netmage's comment, check printer cable; it must be specially designed for bi-directional communication. If it's a "common" cable, then bi-dir. comm. will not take place. In that case, you may set port LPT1 (at BIOS setup) as SPP.
0
 
LVL 6

Expert Comment

by:sgenther
Comment Utility
Go to this site and download the latest drivers:
http://www.hp.com/cposupport/prodhome/dj672c.html
Try that and see how it works.
0
 
LVL 12

Expert Comment

by:Otta
Comment Utility
Have you tried starting Windows in "safe" mode,
and then deleting the file?
0
 

Author Comment

by:Reid
Comment Utility
Ok, here we go.

I have no idea how to set my parallel port to ECP or SPP.

When I reinstall the printer from scratch - it works.  Wouldn't this rule out printer cable problems?

I will download the drivers, but why would they work and not the ones I have?  (I'm using the HP disks to install the printer)

I don't know anything about starting Windows in "safe" mode.

 
0
 
LVL 6

Expert Comment

by:sgenther
Comment Utility
There may be an issue with the drivers that came with the printer...Having the newest drivers is always a good start.
To start windows in safe mode you hit f8 when you see the Starting windows 95 line on boot. And you will more than likely have to set your paralell port to EPP this may be found in control panel under pots or some other type of bios accessing icon,it won't be a standard control panel icon.
0
6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

 
LVL 12

Expert Comment

by:Otta
Comment Utility
> I have no idea how to set my parallel port to ECP or SPP.

Reboot.  Look for a message like:

   Press <DEL> to enter setup mode.

Press that key.

Look through the configuration-panels,
searching for one entry referring to the printer.
See if it allows you to change the value.

> I don't know anything about starting Windows in "safe" mode.

Reboot.
When you see the message "Starting Windows 95",
press the F8 key.
A menu will be displayed.
Select "safe" mode from that menu.


0
 

Author Comment

by:Reid
Comment Utility
Here you can see how green I am ...  I downloaded the latest drivers from HP.  How do I install them?
0
 
LVL 6

Expert Comment

by:sgenther
Comment Utility
Forget that idea...I just checked the version of that driver...it is the same one that ships with the printer.
0
 

Author Comment

by:Reid
Comment Utility
Well, I just installed the drivers and it seems to be working.  I'll try a few reboots and see if it still works.
0
 
LVL 6

Expert Comment

by:sgenther
Comment Utility
Hmm...I'll laff if thats it...web site states those are the drivers that ship with it...unless the driver disks you had are corupted.
0
 

Author Comment

by:Reid
Comment Utility
It seems to be working.  (The date on the disks *is* the same as the date on the stuff I just downloaded.)  But I've rebooted and shut off all power and the printer still works when I turn the computer on again.  So.....  

Thanks for the help.  How do I give you the points?
0
 
LVL 6

Accepted Solution

by:
sgenther earned 100 total points
Comment Utility
Go to this site and download the latest drivers:
http://www.hp.com/cposupport/prodhome/dj672c.html
Glad it worked out for ya.
0
 
LVL 12

Expert Comment

by:Otta
Comment Utility
> How do I give you the points?

Invite 'netmage' or 'vikiing' or 'Otta' or 'sgenther',
whomever you mean when you write 'you',  :-)
to post a "proposed answer", and then "grade" the answer.




0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

Suggested Solutions

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now