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Client Access and Page Fault in OLE32.DLL

Posted on 1998-11-19
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Last Modified: 2013-12-29
Client Access/400 give an error "Diagsvr.exe caused an invalid page fault in OLE32.DLL.

Any ideas.
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Question by:rblackma
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cmcgee earned 200 total points
ID: 1728053
Check this page out. Here is the Link and the Contents of it.

http://bsing.com/bo400ng/AS400Q0013.htm

Question:
   I just installed client access for the first time. Version 4. I am using twinax and it connected to the as400 v3.2 just fine. It ran all day long just fine. The next day I started CA95 and now I am getting "This program has performed an illegal operation and will be shut down". DIAGSVR caused an invalid page fault in module OLE32.dll at 014f:19e016b8. I can't get rid of this message. I click on close and it just keeps comming back. Has anyone heard of this message? What do I do to correct it?
 

 


Answer:
   This happened at one of our clients recently, but we are using pure Netsoft 32-bit version 2.2?, so it is probably something in the twinax router. I did the same things you probably tried, checked to make sure some boob hadn't changed a setting, hadn't installed a new software package lately, or been fooling around with registry entries. Sometimes after clicking on "OK" 3 or 4 times(even though it WASN'T OK!!), we would get through, and sometimes it would just lock up the PC. Just for yucks, I tried renaming the diagsvr.exe to diagsvr.old. This time, I got a "Server busy" message, but when I clicked OK on that, it WORKED!! I tried several reboots and it would either work right off, or get a "Server busy", which would actually go away by itself after 10 seconds or so. Anyway, the proper thing to do is call Netsoft tech support, leave a voicemail, spend a day or so playing phone tag with them, and have them tell you to change a setting in some .INI file, or download a patch file, or change some registry entry. Or you can just try renaming diagsvr.exe, and see if it works.
 


Answer:
   Find the file NSDGNS.DGS and delete it. This file apparently gets corrupted and it will be recreated when you try running diagnostics again
 

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