Solved

Disconnect On Upload???

Posted on 1998-11-29
8
213 Views
Last Modified: 2013-12-27
I have a Diamond SupraMax 56i 56kflex with v.90 upgrades modem. Im sure thats its not my isp thats doing this, cause ive tested many other isps. I connect and i can download fine and stuff. Every once in a while, my modem will stop recieving data, itll just die. I try to reconnect and i get a Hardware Access VxD error, followed by a Data Pump Error, How do i get that fixed, and this: When i upload a file to anywhere, after a certain point, my modem disconnects me. How do i fix both of these problems???
0
Comment
Question by:cdc_sickle
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 

Author Comment

by:cdc_sickle
ID: 1145629
Hello?? Anyone there?
0
 
LVL 1

Expert Comment

by:ryanic
ID: 1145630
Are you using Win95, Win98 or WinNt 4.0?

Have you donwloaded Dial up Networking (DUN 1.3) to see if it fixes the problem?

Lastly, I think you should check with your ISP on this. You sure it is not telephone line related? Maybe you should try another line?

:-)
0
 

Author Comment

by:cdc_sickle
ID: 1145631
Win98

Where can i donwload that?

Ive tried 3 isp's, ill try another phone line.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 7

Expert Comment

by:MATTCEI
ID: 1145632
Are there any conflicts in Device Manager? Even if not,manually verify in the Computer section that the modem's IRQ is not used by anything else.

Is this a PCI modem? If so,try moving it to another slot.
0
 
LVL 1

Expert Comment

by:turnkey
ID: 1145633
Tip of the day:  "Buy a new modem!"

Something like a USRobotics (now 3Com) Sportster 56000 (v.90)...
0
 
LVL 1

Accepted Solution

by:
jdornan earned 90 total points
ID: 1145634
This is a known issue with the flex 56k data pumps. If you do an ATI3 you can check the version number of your modem if it is 0.114 or below the data pump is not flashable but if it is 0.1516 or above it can be flashed to an workable upgrade version of the data pump. If you are having a data pump problem and it is non flashable you can contact Diamond and they will help you up to and including an exchange

Thier number is 541 967-2450 Mon -Fri 5am-7pm and Sat 8am -4pm
0
 

Author Comment

by:cdc_sickle
ID: 1145635
how do i do the ati3 command

where?

0
 
LVL 1

Expert Comment

by:Moondancer
ID: 6876479
This question was awarded, but never cleared due to the JSP-500 errors of that time.  It was "stuck" against userID -1 versus the intended expert whom you awarded.  This corrects the problem and the expert will now receive these points; points verified.

Please click on your Member Profile and select "View Question History" to navigate through any open or locked questions you may have to update and finalize them.  If you are an EE Pro user, you can also choose Power Search to find all your open questions.

This is the Community Support link, if help is needed, along with the link to All Topics which reflects many TAs recently added.

http://www.experts-exchange.com/jsp/qList.jsp?ta=commspt
http://www.experts-exchange.com/jsp/zonesAll.jsp
 
Thank you,
Moondancer
Moderator @ Experts Exchange
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Before I go to far, let's explain HA (High Availability) and why you should consider it.  High availability is the mechanism used to provide redundancy to any service at the same site and appears as a single service to the users of that service.  As…
#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question