Printer improperly connected to computer
Posted on 1998-12-03
The next chapter in this saga.
This is not just a problem about printing. It is a problem
of the last two weeks.
The present visual problem is that when I try to print with
my Epson Stylus Color 500, a simple letter that should
print on one page is printed piecemeal on three or four
pages. Over two weeks in trying to resolve a resource problems,
I have been without sound, my scanner not functioning,
my internet connection, but now its just the printer. I have IRQ's available.
I am using Windows 95 version 4.00 950a. The computer is
a 200MhZ Gateway. Netscape 4.06 is the browser.
At this point, as far as I know, my problem concerns
the allocation of resources to the printer. At times the printer
has worked fine, but at those times the speakers, or scanner, or something
else didn't work properly.
When I click on file to follow with a click on print:
The PRINT window shows up with a red x over the printer
icon, text states that the printer is off line. I have a HP scanner
(5100C) on the parrallel port with the printer.
By clicking to Control Panel, then the System icon,
Device Manager, I see the "yellow splat "(with exclamation point)
on the Communications Port under Ports (COM and LPT)
Under Ports [COM & LPT]
I see three lines. The "yellow splat"
was on the first and it is explained below. I highlighted
and went to properties of the second and third line
and found no indication of a problem. These two lines
Communications Port [COM1]
Printer Port [LPT1]
On both of the above, the text stated the
device is working properly.
My next step is to highlight the "yellow splat" and go
to"Commmunication Port Properties. Under the "General"
tab I see:
Devices Type Ports (COM & LPT)
Mfg (Standard Port Type)
Hardware Version Not available
Under "Device Status" in the message
area I see:
This device has been disabled in the hardware.
In order to use this device, you must renable the
hardware. See your hardware documentation. [Code 29]
Clicking on the driver tab, I see:
Clicking on the Resource tab, I see:
Input/Output Range 02F8-02FF
Interupt Request 03
Setting Based on "Basic Configuration 0001"
Conflicting device list:
Input Output Rannge 02F8-02FF used by
Sportster Voice 33.6 PnP FAX Internal
Interrupt Request 03 used by
Sporster Voice 33.6 PnP FAX Internal
I just sent a siimple fax, and called
to get a confirmation. It appears to
have transmitted, OK.
Where I click on the Epson 500 icon, go
to properties, I find under detail that
spool print jobs has a dot and the data format
is raw. Under graphics, driver matching is checked.
I have gone back and forth between the computer
manufacturer, the ISP people, etc. This all started
at the time I was changing to a cable connection which
required a card from a phone ISP. There were IRQ problems,
and changes to my BIOS, but the connection to cable
is working fine.
I would appreciate any recommendation you can give me.