Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Shadows on page

Posted on 1998-12-04
7
Medium Priority
?
329 Views
Last Modified: 2010-04-12
Printouts from my HP 4si come out with shadows on the page. For example if I printed a page that said TEST I would see the word appear again lower on the page only lighter. According to the ruler I have in my manual the shadows are 3 11/16 inches apart which means the photosensitive drum on the toner cartridge is causing the problem, but when I put the same toner cartridge in another printer I did not have that problem. Does anyone have any suggestions as to what might be wrong? Thanks.
0
Comment
Question by:you
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 5

Expert Comment

by:bchew
ID: 2013479
Try adjusting your print density to a lighter setting.
0
 
LVL 12

Expert Comment

by:mark2150
ID: 2013480
You might also have a dirty fuser roller that is causing the ghosting problem, but bchew is probably right.

M

0
 
LVL 3

Accepted Solution

by:
duckers earned 200 total points
ID: 2013481
This is definitely a physical problem rather than an electronic. There are two possible areas which could cause the problem. Either your fuser rollers are dirty or the scavenger unit which cleans exess toner from the drum between images is not working efficiently. The former can be fixed by changing the fuser rollers and the latter by either getting scavenginf system looked at by an engineer or by using less toner (adjusting the density setting). Both the chaps above are potentially correct.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 5

Expert Comment

by:bchew
ID: 2013482
duckers,

You've been around here long enough to know better than to quote the comments of others and use them as your answer!

you,

Please REJECT duckers's obvious attempt to steal points and let us know how things are going with your printer.
0
 
LVL 3

Expert Comment

by:duckers
ID: 2013483
bchew
I am giving a definative answer rather than stabs.i.e an answer not a guess.
regards
James aka Duckers
0
 
LVL 5

Expert Comment

by:bchew
ID: 2013484
But you are giving OTHER PEOPLE'S ANSWERS!!!  mark2150 and I are doing this the way most people on this forum do it when our motive is to find the best solution for someone rather that purely to accumulate points!  That is, to propose possible solutions until the original questioner finds what works and posts a request for the best comment to be posted as an answer.  I am as definative in my comment as you are in your "answer", the only difference is that I left the question open for other possible solutions in case mine didn't work.
0
 
LVL 1

Expert Comment

by:Moondancer
ID: 6875834
GREETINGS!

This question was awarded, but never cleared due to the JSP-500 errors of that time.  It was "stuck" against userID -1 versus the intended expert whom you awarded.  This corrects the problem and the expert will now receive these points; points verified.

Please click on your Member Profile and select "View Question History" to navigate through any open or locked questions you may have to update and finalize them.  If you are an EE Pro user, you can also choose Power Search to find all your open questions.

This is the Community Support link, if help is needed, along with the link to All Topics which reflects many TAs recently added.  Also in the Community Support link is a question on how experts can help, if they wish, on the cleaning of old and abandoned questions.

http://www.experts-exchange.com/jsp/qList.jsp?ta=commspt
http://www.experts-exchange.com/jsp/zonesAll.jsp
 
Thank you,
Moondancer
Moderator @ Experts Exchange
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question