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Shadows on page

Posted on 1998-12-04
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Last Modified: 2010-04-12
Printouts from my HP 4si come out with shadows on the page. For example if I printed a page that said TEST I would see the word appear again lower on the page only lighter. According to the ruler I have in my manual the shadows are 3 11/16 inches apart which means the photosensitive drum on the toner cartridge is causing the problem, but when I put the same toner cartridge in another printer I did not have that problem. Does anyone have any suggestions as to what might be wrong? Thanks.
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Question by:you
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Expert Comment

by:bchew
ID: 2013479
Try adjusting your print density to a lighter setting.
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Expert Comment

by:mark2150
ID: 2013480
You might also have a dirty fuser roller that is causing the ghosting problem, but bchew is probably right.

M

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duckers earned 50 total points
ID: 2013481
This is definitely a physical problem rather than an electronic. There are two possible areas which could cause the problem. Either your fuser rollers are dirty or the scavenger unit which cleans exess toner from the drum between images is not working efficiently. The former can be fixed by changing the fuser rollers and the latter by either getting scavenginf system looked at by an engineer or by using less toner (adjusting the density setting). Both the chaps above are potentially correct.
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by:bchew
ID: 2013482
duckers,

You've been around here long enough to know better than to quote the comments of others and use them as your answer!

you,

Please REJECT duckers's obvious attempt to steal points and let us know how things are going with your printer.
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by:duckers
ID: 2013483
bchew
I am giving a definative answer rather than stabs.i.e an answer not a guess.
regards
James aka Duckers
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by:bchew
ID: 2013484
But you are giving OTHER PEOPLE'S ANSWERS!!!  mark2150 and I are doing this the way most people on this forum do it when our motive is to find the best solution for someone rather that purely to accumulate points!  That is, to propose possible solutions until the original questioner finds what works and posts a request for the best comment to be posted as an answer.  I am as definative in my comment as you are in your "answer", the only difference is that I left the question open for other possible solutions in case mine didn't work.
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by:Moondancer
ID: 6875834
GREETINGS!

This question was awarded, but never cleared due to the JSP-500 errors of that time.  It was "stuck" against userID -1 versus the intended expert whom you awarded.  This corrects the problem and the expert will now receive these points; points verified.

Please click on your Member Profile and select "View Question History" to navigate through any open or locked questions you may have to update and finalize them.  If you are an EE Pro user, you can also choose Power Search to find all your open questions.

This is the Community Support link, if help is needed, along with the link to All Topics which reflects many TAs recently added.  Also in the Community Support link is a question on how experts can help, if they wish, on the cleaning of old and abandoned questions.

http://www.experts-exchange.com/jsp/qList.jsp?ta=commspt
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Moderator @ Experts Exchange
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