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USB installation

Posted on 1998-12-09
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Last Modified: 2013-12-16
Trying to install USB.  Have proper CD.  Installed "USB Supplement".  Installer cannot then find openhci.sys, uhcd.sys, usbcamd.sys, usbd.sys, usbhub.sys.  Windows explorer shows that they exist in c:\windows\system.

At Microsoft's support web page, searching under "USB", this matter popped up as hit #1! I cannot make the USB installation work, since it still cannot find those files.  I went into DOS and removed the "a" attribute, no luck. I copied those files to a floppy, and told the installer to look in drive a:, still no luck.

What in the world is the deep dark secret here?  Please help. -- Norm
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Question by:normpos
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15 Comments
 
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rosefire earned 200 total points
ID: 1760082
When the installer asks for the location of the files, tell it that it is in c:\windows\system.  If the files are already on your disk, then telling it to look in c:\windows or c:\windows system will almost always work.
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by:rosefire
ID: 1760083
If my suggestions doesn't work, but  Iam almost 100% certain  it will, please let me know which version of windows you are using.  
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Author Comment

by:normpos
ID: 1760084
rosefire: Thank you for your response. Here is my exact procedure:

Turn on computer.  Award BIOS R518 HV V1.3; 166 Mhz pentium; 30 MB RAM.

During boot, I am asked to install something called "opt.audio16" four times.  Click "skip it" each time. (If I try to install that, the same result occurs as with USB - below).

After boot: Start-Settings-ControlPanel-System:
Windows 95 4.00.950b (This is the version required by the USB)
Device Manager Tab: Other Devices: PCI Universal Serial Bus

Click Properties:  Device type="Other devices"; Manufacturer="None Specified"; Hardware Version="016".

Click Device Status: "Driver not installed correctly - click driver tab and then click Update Driver (Code 28).

Device usage: "Exists in all hardware profiles".
Click Driver Tab: Provider=blank; date=blank; version="not available".  "No driver files are required or have been loaded for this device.

Update driver - Next - "Unable to locate"
Other locations, enter "c:\windows\system", then OK.
"Selected location does not contain an update driver for your drive".
********************
This computer has two hard drives. The other drive has windows 98 installed on it, and there was no trouble installing USB there!
-- Please help me.  -- Norm
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Expert Comment

by:rosefire
ID: 1760085
The problem is that windows is not finding the drivers for your devices (you already knew that, I know).  Since giving the path to the drivers in windows 95 directories didn't work, give the path to the windows 98 d:\windows and d:\windows\system (I assumed it was d:\).  The drivers are evidentally installed there ok and you should be able to find them.  I suspect the problem is that you are using an old version of windows 95 that doesn't have the drivers you need.  You could also try installing the drivers from the windows 98 CD.

Just out of curiousity, why do you want to keep the windows 95 setup and just change over to the 98 setup?  You could install windows 98 over your existing windows 95 and see if you are happy with the results.  Windows 98 can be uninstalled so if this doesn't fix your problem, you could just uninstall windows 98.  Just a thought.  It would get you out of your current situation, but then I don't know the reason you want to keep the windows 95.  We can get this solved it is just a matter of locating the drivers.
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Expert Comment

by:rosefire
ID: 1760086
Oh, by the way.  To do this you must not click "Skip it" you can provide the path name to the file instead and install the drivers at that time.  Just in case that was not clear.  

Your procedure is right, you just have not found the drivers yet.  Try giving the directory windows 98 is in stalled in or the windows 98 CD.  Both should have the drivers if this is working in windows 98.
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Author Comment

by:normpos
ID: 1760087
rosefire: This is a ruggedized mobile trunk-mounted computer.  There are two versions in the field, one with windows 95 installed, and one with windows 98.  The USB installed ok into the windows 98 version.  The computer I am fiddling with in the lab emulates either production version by switching from one hard disk to the other.  The problem is to get USB working on the windows 95 version.  I have the correct 95 CD, and it says "with USB drivers" right on the CD.  I went to Microsoft support, and found article Q192193, which says that after the USB supplement is installed, the USB driver files are NOT on the CD, but in \windows\system.  They indeed are there.  The installation procedure simply refuses to find them.

I'll try your suggestion of trying to install the USB drivers from the 98 CD.  Makes me nervous.  I'll let you know what happened. -- Norm
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Expert Comment

by:rosefire
ID: 1760088
When it asks for the drivers on the CD did you give it the path [CD Drive letter]:\win95.  In other words, did you give it the name of the windows 95 subdirectory on the CD and not just the drive letter.

Example

e:\win95

not

e:\   (with no win95)

If you have not, try that before you got to the windows 98 directory.
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Author Comment

by:normpos
ID: 1760089
Tried that.  No difference. I burned the BIOS with an upgrade before starting all this.  Maybe that's not right. - Norm
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by:rosefire
ID: 1760090
I don't think the BIOS would be the problem.  It would not make the system unable to find files. Here are some ideas that might work.  I think you know your way around well, and don't need a lot of detail.

+ reinstall windows 95 with the USB hardware enabled so that it gets detected and installed along with everything else.  Just install over the existing installation.  It should leave everything pretty much unchanged as far as programs and their settings, but may get the drivers in.

+ Install windows 98, copy the settings and make duplicates of the drivers, then run uninstall on the windows 98 so that you know how it should look and your system is back to square one.  Put the drivers from '98 in place of the '95 ones in the system directory.

+ manually copy the files off the windows 98 installation and try again with them.
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Author Comment

by:normpos
ID: 1760091
Success! (partly): Turns out I may have been poking USB into the wrong place: In device manager, under "Other".  Now I have it installed under "Universal Serial Bus Controller", with two sub files:

standard openHCD USB Host Controller, and
USB Root Hub

Properties button for both of them yield "This device is working properly".

Now I have to get the USB to recognize a mouse and a keyboard.  Found Microsoft article Q142405 - which says I gotta dork around with the registry, and if I do, I will likely screw it up! I will take a deep breath and get into that after lunch.  Meantime, I'm giving you the 200 points for all your kind help.  I would appreciate it if you were still available for any further questions.  Sorry to be such a pest.  -- Norm
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Expert Comment

by:rosefire
ID: 1760092
Great!  I will be happy to answer any questions you have. I don't really care about points.  It is just a good feeling when people get things working, a also good way to kill time, and a good way to learn a lot.  PC problems can be VERY aggrivating.
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Author Comment

by:normpos
ID: 1760093
rosefire: I'm trying to locate a driver for a Genius USB mouse for use with the USB I (we) installed.  The Genius web page does not list this particular mouse. I left a phone message with them.  Meantime, do you happen to know another web source for this sort of thing? - Norm
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Expert Comment

by:rosefire
ID: 1760094
I took a look and couldn't find anything. What is the URL for Genius?  The idea of USB is that you should not have to install a driver.  Just plug the device in and it takes care of it.  Now, that is the theory, at any rate.
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Author Comment

by:normpos
ID: 1760095
www.genius-kye.com

That's the difference between windows 95 and 98.  With 98, the USB is indeed "plug and play".  Not so with 95.  I'm getting close to concluding that USB under windows 95 is not worth all the trouble. - Norm
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Expert Comment

by:rosefire
ID: 1760096
Thanks.  Is there a windows update to handle the USB better under '95?  Have you looked at microsoft.com for an update?
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