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recover exchange edb problem

Posted on 1998-12-10
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Last Modified: 2013-12-23
restore exchange fails , any suggestions ?
Compaq 5500
NT 4.0 + service pack 4 + mm fix build 620
Arcserve Agent 2.0 build 53
full backup no problems
circular logging off
directory service won't start

log's  :

3/16/00      5:00:04 PM      MSExchangeDS      Information      Internal Processing       1196      N/A      SSKHNM00      Couldn't recover the restored Microsoft Exchange Server database (EDB). Cannot continue. Error c8000713.
3/16/00      4:35:36 PM      ASTapesvr      Error      None      0      N/A      SSKHNM00      The description for Event ID ( 0 ) in Source ( ASTapesvr ) could not be found. It contains the following insertion string(s): ASTapesvr error: 183, Tape Engine already running.
3/16/00      3:41:22 PM      Cheyenne SAQ      Information      None      1000      N/A      SSKHNM00      [SAQ] Cheyenne Service Advertisement and Query daemon stopped.
3/16/00      3:38:43 PM      MSExchangeSA      Error      Monitoring       1005      N/A      SSKHNM00      Unexpected error <<0xc0040000 - Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists. MAPI was unable to load the information service emsabp.dll. Be sure the service is correctly installed and configured. Microsoft Exchange Address Book ID no: 00040380-0000-00000000>> occurred.

12/31/99      10:34:41 AM      MSExchangeSA      Error      Monitoring       1005      N/A      SSKHNM00      Unexpected error <<0xc0040000 - Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists. MAPI was unable to load the information service emsabp.dll. Be sure the service is correctly installed and configured. Microsoft Exchange Address Book ID no: 00040380-0000-00000000>> occurred.
12/31/99      10:32:28 AM      ORACLE7.vpaa      Warning      None      16      N/A      SSKHNM00      Instance vpaa has been terminated.
12/31/99      10:32:28 AM      MSExchangeDS      Information      Service Control       1003      N/A      SSKHNM00      The directory was shut down successfully.
12/31/99      10:32:28 AM      MSExchangeDS      Error      Internal Processing       1002      N/A      SSKHNM00      The Microsoft Exchange Server database (EDB) could not be initialized and returned error -515.  Unrecoverable error, the directory can't continue.
12/31/99      10:32:28 AM      MSExchangeDS      Information      Internal Processing       1166      N/A      SSKHNM00      Error -515 has occurred (internal ID 2030148). Contact Microsoft Technical Support for assistance.
12/31/99      10:32:28 AM      ESE97      Error      Logging/Recovery       0      N/A      SSKHNM00      MSExchangeDS ((623) ) -515
12/31/99      10:32:28 AM      ESE97      Information      Logging/Recovery       109      N/A      SSKHNM00      MSExchangeDS ((623) ) The database engine is replaying log file D:\sysdata\exchsrvr\DSADATA\edb00004.log.
12/31/99      10:32:27 AM      ORACLE7.vpaa      Warning      None      12      N/A      SSKHNM00      All process in instance vpaa stopped



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Question by:expert98
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Accepted Solution

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MNAWRATH earned 50 total points
ID: 1566897
#1 - You must install patch 57 for Arcserve. You will find it on there webpage. If you don't have this patch then you will have major restore problems.
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Expert Comment

by:MNAWRATH
ID: 1566898
What version of Arcserve are you running. Ver 6.5 or 6.0.
Ver 2.0 of the agent (build 53 or higher), only works with ARCserve 6.5

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Author Comment

by:expert98
ID: 1566899
We are running arcserve 6.5  
agent 2.0 build 53
we plan to upgrade to build 57 and have a test this week

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Author Comment

by:expert98
ID: 1566900
worked out fine

thanks
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Author Comment

by:expert98
ID: 1566901
problem solved


mnawrath thanks



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