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HP Scanjet 5100c Network Problems

Posted on 1998-12-11
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Last Modified: 2010-04-27
OK...our school just got a new HP Scanjet 5100c scanner...the thing works fine on a standalone, won't complete install on the network..even when installed to c:..
we also tried installing in safe mode...what should we do?
btw - HP's bundled parallel port test and even the scanner test works!
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Question by:thecrusher
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MATTCEI earned 200 total points
ID: 1130896
If you mean you're installing the scanner software on a networked system other than the one with the scanner,and trying to point it at the scanner system's port,it ain't gonna work.EPP parallel port device software has to be able to communicate with the device directly - over a network won't work.You CAN do this with a SCSI or USB interface scanner (like HP's 62xx series).

Or you could send the scanned images from this system to any other on the network - you just have to DO the scan locally.
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by:thecrusher
ID: 1130897
Thanks for the reply, but it didnt help. We called HP and they said they sent us the wrong software (we have the dos and win3.1 version) so we're now getting the version for win95/98/NT. Thanks anyway.
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