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cannot run equation editor

frankf
frankf asked
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Last Modified: 2013-12-29
I have Windows95 and Office97 installed on a PentiumII/300 PC with 64 MB RAM.  I can start equation editor in word.  But when I try to type something, it shuts down with the following errors:  Eqnedt32 caused an invalid page fault in module Eqnedt32.exe at 015f:0042e270 ...  Then it quits.  Can someone help?  I tried re-insytall equation editor several times but still get the same error.
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Kent DyerApplication Systems Administrator
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Commented:
Did it ever work on this system?  What version of Windows 95 is it?  There are a couple of flavors out there - 4.00.950, 4.00.950a, 4.00.950b, etc.

Have you tried the following:
+ Uninstalled Office97
+ Run Regclean
+ Restart the system
+ Re-Install Office
??

Is this a new installation of Office?
-Kent

Commented:
maybe a missing font???? try reinstalling.

Author

Commented:
I tried what kdyer suggested.  it did not work.
Kent DyerApplication Systems Administrator
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Commented:
So, what is running at the time that you are running Office?  IOW, what is in the TASK List?

Has it ever worked on this machine?

-Kent

Author

Commented:
Yes, it was OK.   Actually its not my computer.  I am a computer support staff providing support to the staff in our school.  I asked the user, an academic, what he did differently, (for instance, installed any new software, etc.) recently.  As you can expect, the anwser from he was no.  Of cause he did something which affects the equation editor.

So now I have to figure it out by myself which I cannot at the present.  I will go to check to see what is in task list tomorrow.

Many thanks,

Frank

Commented:
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Commented:
Xema,

I couldn't find the "updates" from MS site.  Can you tell me the exact address/links please.

Frank
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