All of our Office and Sales support documents were created in Microsoft Word 97. We use Microsoft Front Page to manage our website. When we go into Internet Explorer 4.01w/sp to access these documents, the computer returns an error message, "Server Execution Failed. Internet
Explorer cannot open the Internet site https://
<Web address>/<filename>.doc" We ARE able to access the Word docs initially, but after that, it returns the error I just mentioned. Clearing the temporary internet files allows us to retrieve the desired documents, however, we MUST find a more permanent fix for this problem. I have visited the Microsoft Tech Support web page and found the error and a recommended solution. Tech Support tells me to install the MS Office 97 SR-2 patch and I have done this, yet the error continues to occur. I tried giving the Word docs shorter filenames (because they were huge). No luck. Please Help.
I would appreciate hearing from someone who has fixed this problem.