Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Printerhead

Posted on 1998-12-21
4
Medium Priority
?
196 Views
Last Modified: 2010-04-12
If I am unable to get the colors to print with new cartridges and I cleaned the head, does that mean that I need a new printerhead?  Where is a good place to get one.  This is for a canon BJC600.  Thanks.
0
Comment
Question by:printhead
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 3

Accepted Solution

by:
rosefire earned 200 total points
ID: 2013625
Print heads should rarely need to be replaced.  Only if the use is very heavy or long term.  The proper cleaning uses a soft lint-free cloth and distilled (deionized) water.  It is more likely that the print head is not being capped/protected properly when the printer is idle and ink is clogging the heads when it dries.   It is also not desireable to use off-brand ink.

Please tell me how old this head is and how much use it has had. I suspect the problem is not the head.

 I'll give you information on where to find a new head.  Be right back with that information.

RoseFIre
0
 
LVL 3

Expert Comment

by:rosefire
ID: 2013626
There is one other thing you can try.  If you remove a print head there are electrical contacts that are used to send the power to the print nozzles that heat up and fire the ink.  If these contacts get ink or corrosion on them it can prevent good electrical contact.  You can clean these contacts and this may help.  Don't use any cleaning chemicals, use distilled water.  

I contacted a Cannon Retailer and they said the print heads are rarely carried by retailers because they are not commonly replaced.  They said the unit needs to be brought in for service at a location that sells them.  It is likely  that you can just request the part from the service center at many stores.  Use the part number when asking.

It is still very likely that he problem is not the print heads themselves, but that he unit is not capping the cartridges properly.  If you buy a new print head, you may find it gets ruined too and you are out a lot of money.  My advice is to get it serviced.  They can clean it up and find out why you are having this problem and you won't end up having to by yet another print head.

RoseFire

Some people here know that I work as an engineer for HP in a printing and imaging divison. I have a lot of knowledge about how the print heads work and what causes problem with them.  HP printers can have this kind of problem too and I don't want to imply that it is exclusively a Cannon problem.
0
 
LVL 3

Expert Comment

by:rosefire
ID: 2013627
By the way, if you have any more questions I will be more than happy to answer them.

RoseFire
0
 

Author Comment

by:printhead
ID: 2013628
Thanks for your suggestions.  I will try the distilled water trick.  Good suggestion.  printhead
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question