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OUCH! HIMEM.SYS has detected unreliable memory ....xms driver not installed.

Posted on 1998-12-28
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i was having problems with my windows 95 setup and decided to format my drive. i also fiddled with my bios settings and dont know if that is the root of my problem. Here's the problem:
After formatting my master drive i installed DOS alone and then rebooted the computer. afterwhich i got the error:
HIMEM.SYS has detected unreliable XMS memory at address 002004C0h. XMS Driver not installed.
After clicking ENTER...the message continues...
HMA not available: LOADING DOS LOW
C:\>C:\DOS\SMARTRDV.EXE /X
Smartdrive cannot be loaded b/c the XMS driver, HIMEM.sys is not loaded. Check the config.sys file for a device=himem.sys command line.

Strangely, this error does NOT appear consistenly on boot up. In fact, when it did not appear, I went on to install windows 3.1 and the windows 98 upgrade. but problems still exist that i believe are attributed to this initial problem.

I have had plenty of success previously with formatting my drive and reinstalling. but i never touched my bios settings before as i did this time. My BIOS is AWARD MODULAR. my computer is a K5 166 with 32MB RAM. i have 2 hard drives, 1.2G and 200MB.

any suggestions how to clear up this problem and then furthermore how to perhaps format my drive and reinstall windows 95/98 from the upgrade cd roms i have without going through installing dos an win 3.1. THANKS!!! PLEASE HELP!
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Question by:goldberg98
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by:rmarotta
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To begin with, you must resolve that memory error to get a stable system.
Remove the RAM modules and re-install them to possibly improve contact with their sockets.
Go to your CMOS setup program and select the default settings.
This should replace RAM timings to usable settings.

Are the errors gone now at boot-up?

Let me know how that goes, and I'll post the method to install "clean" Windows 9x from an upgrade disc. (which version?)

Regards,
Ralph
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by:goldberg98
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Hello, let me start off by expressing my appreciation for taking the time to help me.
Now...in response to your advice to:
"Remove the RAM modules and re-install them to improve contact with their sockets. Go to your CMOS Setup and select default settings."
I did the following:
I understood this to mean that I should reboot my computer, hit DELETE to enter BIOS and to there choose Default settings. Which is what i did and before I go on to give a history of what happened, let me diagram what my BIOS screen looks like. (I am very far from being a computer whiz, so bare with me, but I am
willing to learn)

                  BIOS SCREEN (Award Modular)

Standard CMOS Setup                      Integrated Peripherals
Bios Features Setup                      Password Setting
Chipset Features                         IDE HDD Auto Detection
Power Management Setup                   Save and Exit Setup
PNP/PCI Configuration                    Exit without saving
Load Setup Defaults

When I HIGHLIGHT "Load Setup Defaults" a message imforming me about its function appears " LOAD SETUP DEFAULTS EXCEPT STANDARD CMOS SETUP) Well, I figured this is what you meant I should do, and so I chose this option and saved it.  Now to give you a chronical history of what happened
next...
1. Computer reboots ...."Updating ESCD....success"
2. A message appears too quickly for me to read but informs me there is some problem with the registry. (I think thats what it said)
3. Win 98 then starts up but the desktop background is not crisp (the resolution is bad) and the machine says it will check for HARDWARE CHANGES.
4. Several "new" Hardware are found...BUT!!! NOT my CDROM ( it is old, a 2x CDROM which WIN 98 does not recognize. I have my own driver for it on floppy disk.)
5. Consequently, the computer prompts me for my WIN 98 disk to look for a hidclass.sys file on it. Because it wont access my E (CD ROM) drive I am left with two options, either to SKIP THE FILE, or click CANCEL. I click
CANCEL.
6. The same thing occurs when the computer prompts me for my WIN 98 disk for finding a file called lpt.vxd. Again, I clicked cancel.
7. Then it finishes and the computer RESTARTS.
8. During startup a "Registry Checker Popup" Window appears and after some time, proclaims "Windows found an error in your system files and restored a recent backup of the files to fix the problem" -you have a good registry.
Press return to RESTART.
9. I pressed return, WIN 98 loads up and looks fine, but... I get an error message I had before undergoing this process "LONG FILE NAME BACKUP...BAD COMMAND LINE FORMAT" I hit OK in response to this message and it disappears and i am in win98 which otherwise appears fine..except (see notes)


Notes: clearly my win 98 is screwed up. although things seem to run, i can not unzip a program without getting a message saying that decompression of %S failed. and i have a bunch of win 3.1 suff listed under APPLICATIONS, why i dont know.
so again, my goal is to clear up what is causing the problem
and then REINSTALL WIN 98 (I only have the upgrade disk) hopefully WITHOUT installing DOS and WIN3.1.
Please help. I hope I haven't been to detailed. I am not familiar with this and I just figured the more info you had to go on, the faster results would
come about. Thank you!!!

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by:hnminh
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Did you try to disable your internal cache and disable the use of address Cxxx, Exxx...? It sure to slow down your system but can help to trace your problem.
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by:goldberg98
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i have no idea HNMINH...what you are talking about. i am by no means computer savy. so even if you told me how to do that, i would not know what to look for to "trace my problem"
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by:rmarotta
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goldberg98,
Very good information!  Now, let's go one step at a time.

1) Since accepting the BIOS defaults, have you had any more bad memory errors?

You said that you have a driver for your 2x CD-ROM on a floppy.
Please post the name of that driver, along with your autoexec.bat & config.sys files here.

2) Where is the CD-ROM's data cable connected?

What I think we should do is create a boot floppy that will start the computer and configure the CD-ROM for access in Dos.
Be sure to backup anything you want to keep, then we can format the hard drive and install Win98 clean.

Your response to the above will determine how we should proceed.

Regards,
Ralph
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by:istal112898
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Goldberg, for FIXING The REGISTRY problem you have, you go to DOS PROMPT by pressing F8, then go to PROMPT C: and type scanreg/fix let windows fix the registry.
then, reboot and see if everything related to registry is fixed.
go ahead, and reboot get into safe mode, and remove all IDE DEVICES,CD-ROMS,PCI BUS,IRQ STEERING,Motherboard Resources. all double instances for any hardware as well like floppies etc. if you find 2 floppies remove both same for port coms and printers. then, reboot and let install all the devices again. the problem you have is due to conflict in system properties. if this do not solved it. then follow RMAROTTA instruction to install WIN98 from an upgrade.
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by:demarb
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istal, if he is going to format his drive anyway why bother trying to fix the registry? I think Ralph has the right idea in just booting from floppy with CDRom support and formatting/reinstalling windows. That is what goldbert98 wanted to do in the first place.
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by:dually
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You said you have a K5...do you have an Opti-Viper motherboard with dual PCI\IDE controllers?  This board has a definite problem with W98 and is mentioned by name at the MS site.  When you get into Device Manager, click once on the Dual PCI\IDE controller, choose Properties, and make sure that instead of default, you change it to enable both Primary and Secondary controllers.  Something else you can try is to go into the W98 cd under MSUtilities and run the NOIDE.EXE program if the other suggestion doesn't work.
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by:demarb
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istal, if he is going to format his drive anyway why bother trying to fix the registry? I think Ralph has the right idea in just booting from floppy with CDRom support and formatting/reinstalling windows. That is what goldbert98 wanted to do in the first place.
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by:demarb
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sorry for the double post, my connection dropped and I wasn't sure if it went through.
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by:istal112898
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Read the last line of my comment. beside it is a comment. and It can work. as the same time It cant. I also would suggest following Dually suggestion. formatting everything should be taken as a last resource. not as a first approach. if everybody were formatting their disk everytime they have a problem. then it will be solved and they would not even care to ask it in here. It all depends on what it is on stake.
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by:demarb
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istal, in his question goldberg98 already told us he has reformatted, installed Win3.1, installed Win98 but was having trouble due (possibly) to the memory. He/She indicated that format/reinstall of widows has worked previously without problems. Have you ever tried to fix a screwed up install, it is a big pain in the but, it is easier to reformat and start over (which appears to be what golberg98 wants to do). Goldberg98 seems to want answers about whether his memory is bad and whether he can do a clean install of Win98 without installing DOS and Win3.1 first. That is the issue stated in his/her question, not fixing the current install.

goldberg98, has rmarottas suggestion about resetting the BIOS cleared up the memory errors? If so his suggestion about posting your model/make of CDRom and building a boot disk to load the drivers is probably a good way to go. With the upgrade, I know that you can install Win98 (using an upgrade CD) and then at a certain point you will be asked to insert you Win95 CD (for verification), I would hope that the same type of thing could be done with Win3.1 as doing an actual upgrade is messy, clean installs are always better. You could give it a try, format, and then install right off the 98 CD, when asked for verification of previous version of windows insert you Win3.1 disk and hope it works for Win3.1 like it does for Win95.
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by:goldberg98
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The 2X CDROM I have is connected to my SB16 sound card. Therefore, on previous successful formats and reinstallation attempts I have reinstalled both the CD ROM and the SB16 card using the floppy disks I have for them.

RMAROTTA you ask me what is the name of the CD ROM Driver. I  was not sure how to check this. I checked the README file that was on my floppy to no avail. Then I looked under DEVICE MANAGER in WIN 98 and double clicked on the "CD ROM CONTROLLERS" icon ---it says MKE PANASONIC CD ROM DRIVE.
NEXT, I double clicked on the "CD ROM" icon (located directly below the cd rom controllers icon) and it says -- MATSHITA CD ROM CR 563.

In regards to posting my autoexec.bat file and config.sys files, I did a FIND FILE search and found more than one of the files, so I will list all of them with where I found them on my system.

#1 Found at C:\autoexec.bat
C:\modem\SETMODEM.EXE 3f8 5
set qvthost_dir=C:\HOMENETW\winqvt
REM SET TMP=C:\HOMENETW\TEMP
@if exist C:\WININST0.400\SuWarn.Bat call C:\WININST0.400\SuWarn.Bat
@if exist C:\WININST0.400\SuWarn.Bat del C:\WININST0.400\SuWarn.Bat
SET BLASTER=A220 I5 D1 H5 P330 T6
SET SOUND=C:\SB16
C:\SB16\SB16SET /M:220 /VOC:220 /CD:220 /MIDI:220 /LINE:220 /TREBLE:0
C:\SB16\SBCONFIG.EXE /S
@ECHO OFF
PROMPT $p$g
PATH C:\WINDOWS;C:\WINDOWS\COMMAND;C:\DOS
rem SET TEMP=C:\DOS
rem - By Windows Setup - C:\WINDOWS\COMMAND\MSCDEX.EXE /D:MSCD001 /V /M:15


#2 Found at C:\WINDOWS\COMMAND\EBD\autoexec.bat

@ECHO OFF
set EXPAND=YES
SET DIRCMD=/O:N
set LglDrv=27 * 26 Z 25 Y 24 X 23 W 22 V 21 U 20 T 19 S 18 R 17 Q 16 P 15
set LglDrv=%LglDrv% O 14 N 13 M 12 L 11 K 10 J 9 I 8 H 7 G 6 F 5 E 4 D 3 C
cls
call setramd.bat %LglDrv%
set temp=c:\
set tmp=c:\
path=%RAMD%:\;a:\;%CDROM%:\
copy command.com %RAMD%:\ > NUL
set comspec=%RAMD%:\command.com
copy extract.exe %RAMD%:\ > NUL
copy readme.txt %RAMD%:\ > NUL

:ERROR
IF EXIST ebd.cab GOTO EXT
echo Please insert Windows 98 Startup Disk 2
echo.
pause
GOTO ERROR

:EXT
%RAMD%:\extract /y /e /l %RAMD%: ebd.cab > NUL
echo The diagnostic tools were successfully loaded to drive %RAMD%.
echo.

IF "%config%"=="NOCD" GOTO QUIT
IF "%config%"=="HELP" GOTO HELP
LH %ramd%:\MSCDEX.EXE /D:mscd001 /L:%CDROM%
echo.
GOTO QUIT

:HELP
cls
call help.bat
echo Your computer will now restart and the startup menu will appear.
echo.
echo.
echo.
echo.
echo.
echo.
echo.
echo.
echo.
echo.
restart.com
GOTO QUIT

:QUIT
echo To get help, type HELP and press ENTER.
echo.
rem clean up environment variables
set CDROM=
set LglDrv=


#3 Found at C:\HOMENETW\BACKUP     (note:homenet is my software
                                    for my internet provider)

C:\modem\SETMODEM.EXE 3f8 5
set qvthost_dir=C:\HOMENETW\winqvt
SET TMP=C:\HOMENETW\TEMP
@if exist C:\WININST0.400\SuWarn.Bat call C:\WININST0.400\SuWarn.Bat
@if exist C:\WININST0.400\SuWarn.Bat del C:\WININST0.400\SuWarn.Bat
SET BLASTER=A220 I5 D1 H5 P330 T6
SET SOUND=C:\SB16
C:\SB16\SB16SET /M:220 /VOC:220 /CD:220 /MIDI:220 /LINE:220 /TREBLE:0
C:\SB16\SBCONFIG.EXE /S
@ECHO OFF
PROMPT $p$g
PATH C:\WINDOWS;C:\WINDOWS\COMMAND;C:\DOS
SET TEMP=C:\DOS
rem - By Windows Setup - C:\WINDOWS\COMMAND\MSCDEX.EXE /D:MSCD001 /V /M:15

NOW...I also found several config.sys files so I am sorry if I am wasting space by listing them all but I dont know which is needed.

#1 Found at  C:\

DEVICE=C:\WINDOWS\HIMEM.SYS
DEVICE=C:\WINDOWS\SETVER.EXE
DOS=HIGH,UMB
Files=40
DEVICE=C:\SB16\DRV\SBCD.SYS /D:MSCD001 /P:220


#2 Found at C:\WINDOWS

DEVICE=HIMEM.SYS
device=emm386.exe NOEMS
DOS=HIGH

#3 Found at C:\WINDOWS\COMMAND\EBD

[menu]
menuitem=CD, Start computer with CD-ROM support.
menuitem=NOCD, Start computer without CD-ROM support.
menuitem=HELP, View the Help file.
menudefault=CD,30
menucolor=7,0

[CD]
device=himem.sys /testmem:off
device=oakcdrom.sys /D:mscd001
device=btdosm.sys
device=flashpt.sys
device=btcdrom.sys /D:mscd001
device=aspi2dos.sys
device=aspi8dos.sys
device=aspi4dos.sys
device=aspi8u2.sys
device=aspicd.sys /D:mscd001

[NOCD]
device=himem.sys /testmem:off

[HELP]
device=himem.sys /testmem:off

[COMMON]
files=10
buffers=10
dos=high,umb
stacks=9,256
devicehigh=ramdrive.sys /E 2048
lastdrive=z

#4 Found at C:\HOMENETW\BACKUP

DEVICE=C:\WINDOWS\HIMEM.SYS
DEVICE=C:\WINDOWS\SETVER.EXE
DOS=HIGH,UMB
Files=40
DEVICE=C:\SB16\DRV\SBCD.SYS /D:MSCD001 /P:220

I hope this information will prove all we need. And to clear something up, that boot up error that i initially outlined (xms drivers not installed...etc.) did not show up even before I went to take RMAROTTA's good advice to pick default setttings in my bios. I cant explain it but when that error showed up I probably out of frustration and hoping for a miracle kept turning the computer on and off. (this when I had formatted the drive and only had DOS installed) Eventually, the error disappeared by chance and I took advantage of that to go on to install win3.1 and win98 because i wanted to get online..to find you all...to get help. and so I dont have that boot up error now as i run win 98, nor did it show up before resetting bios to default. however, i dont know if this is related but now as i run win98 (among other errors) i can NOT unzip a large file without getting a message.."The Decompression of %S failed. There may not be enough free disk space in the TEMP directory" I check my c:\Windows\temp directory and it has only the begining files of what has been unzipped.

so, again i am not afraid to format this drive at all. I just want to get things running well and from a clean slate. If this helps in your advice let me tell you that I have a win 95 upgrade CD ROM as well as win 98 upgrade CD ROM.

thank you very very much for your help!!!!


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by:dually
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As for unzipped a large file, if your C: drive is getting near to being full, the temp folder will fill up quickly which will give you the error message you encountered.  Empty your Temporary Internet Folder, History, and Recycle Bin as well as your temp folder and try it again.
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by:demarb
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Your boot floppy needs the following lines in the autoexec.bat and config.sys (and you will need the associated files)

Autoexec.bat
a:\mscdex.exe /d:mscd001 /v /m:15

config.sys
device=a:\sbcd.sys /d:mscd001 /p:220

you will need the mscdex.exe (found in c:\windows\command) and the sbcd.sys (found in c:\sb16\drv) files on your floppy. This should give you CDRom acces when you boot from the floppy. Test that and if you can access the CDRom then proceed with a format and install of Win98 (when asked for verification of previous version of windows, insert the Win95 upgrade CD, this should work).
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by:goldberg98
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i have over 750MB of room left on my master 1.2G Hard Drive.
and the recyle bin was empty, i had already checked that. 0kb temporary files, 0kb temorary internet files and internet history files. that is NOT the problem.

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by:goldberg98
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DEMARB thankyou for your advice..BUT I do NOT know how to do what you are suggesting. Perhaps if you layed it out for me as if I were a 2 year old.

RMARROTA! I hope to hear from you as well. I believe I have posted all the information you thought was necessary. Thank you again!

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by:demarb
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1) Create a Win98 boot disk. Goto Control Panel/Add Remove Programs/Startup Disk and click on 'Create Disk'. This will build a disk with most of what you need.

2) Copy format.com and mscdex.exe from the c:\windows\command\ directory onto the disk. Also copy sbcd.sys from the c:\sb16\drv\ directory onto the disk.

3) Edit the autoexec.bat on the floppy and remove all lines. Add the following line: a:\mscdexe.exe /d:mscd001 /v /m:15

4) Edit the config.sys on the floppy and remove all lines. Add the following line: device=a:\sbcd.sys /d:mscd001 /p:220

Reboot using the floppy and make sure you can access your CDRom. If you can then proceed with a format and install of Win98.

Format with the following command: format c:
Go to you CDRom (probably D:) and run the install.

From there you should be ok if you have installed Win98 before.
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by:demarb
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I mistyped #3 it should read a:\mscdex.exe /d:mscd001 /v /m:15
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by:goldberg98
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my cd rom is on the E:
the D drive is my slave drive (200MB)
how does this change the things you have instructed??? I notice you have the letter d: listed several times in the lines you list.
also i dont know anything when it comes to the logic of the autoexec.bat or config.sys lines but i was hoping you could also explain the logic of these lines and let me know if i am typing them correctly, (correct spacing?) albeit the E: drive thing is still in question.
a:/mscdex.exe/d:mscd001/v/m:15
DEVICE=a:\sbcd.sys/d:mscd001/p:220

looking forward to your response.

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by:goldberg98
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THE ONLY THING i have done so far was create a bew WINDOWS 98 start up disk - that is it. but just out of curiousity i wanted to see what was on it. perhaps you will find this interesting. i opened up the HIMEM.SYS file that was on the startup disk.
this is what was there: UGH?  go to the bottom...there is more.
ÿÿÿÿ  G D
XMSXXXX0  x     T                                         Ô.‰ .Œ ËS.Å €ÇG vO€[Ëû€üCu1
Àu°€Ï<u»Ï Ï<u
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ätDŠÄ€ä€üs„ÀyÐì€üt €ütX3À³€ëqœúƒ>   uRèw Zÿ €>0  t      X3À³3ÒëNXPŠÄ% Ñà‹øX‹½© ÿy8€>/  tVWPSQèì= Y[X_^uè* €>/  tPSè
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âõY³¡ëÝYf‹Â.fD.f‰E.f‹Df+Â.f‰E.Æ.ÆE .f‰TëƒfRèŠfZ ít*f‹Â.f+D.f;Fwt .f)F.fFë.ÆF .f‰TéNÿ ÿt.f‹E.fD ít.fFf;Ðvé· ƒì‹Ü.fÿt ít.f‹F.fD.ÆF .f‹E.fD.fÿt.f‹E.f‰D.þE.þD&‰w&‰w
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&f‰VWfR‹ó»NÍÿÓfZ_^ƒÄú.þM.þL.f‹Df+Â.f‰Tt.fT.f‰U.f‰Eé‡þ.Æé€þ3À_^fZ]ËVRèkýú‹úZ^ À³ tç.þE.þDƒì‹Ü&‰w&‰
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âÕf^à        ÿÿ   Ÿ  ÿÿ   “Ï                          ÿÿ   “  ÿÿ   “                  ûU‹ìƒìfPfQfVfWS3À‰Fú‰Fø‰Fö&f‹ f‰NüfÑnü‚à „ \èÊ ‚¹ f‡÷‰^ø]
èº ‚± ‰^öàÑè‚fVW.ÿžÌ_^= …• 3ÉŽÁŒÈfÁà¸Ôú.fÿ6‰Ò&gf‡4   .f£‰ÒûŽÙf‹NüfÑéüógf¥gfÑÑóg¥gfXú.f‡‰Ò&gf£4   û.ÿ¢Ì= u<‹^ø Ût.þO‹^ö Ût.þO[f_f^fYfX¸ ƒ~ú tHŠ^ú‹å]˳§ë€û§t€ëˆ^úë¿ú&f‹&‹ Ût,.€?uG.f‹GfÁà
f+Çr=f;Ár0.þG.f‹GfÁà
føøûÃf·ÇfÁïfÁçføf‹ÇfÁf=ðÿ v೧볥볦ùûÃU‹ìP° æ ë ä ¨ uBŒÈ9Fu;~PÓt~YÓu-» .ƒÒ À "ÀêZÔ ŽÃŽÛ$þ"ÀêhÔ  3ÀŽØŽÀX]ÏX].ÿ.‰Òf‰vòf‰~îf¹   f;Nüvf‹NüfQ6Ò>ŸÒf‹Fòúü«fÁèª&ˆe>§Òf‹Fî«fÁèª&ˆeø´‡ÍûfYrf)Nü„«þfÑáfNòfNîë¥2ÿŠÜ.ŠŸéÔéÎþ ©§‚fPfRfV‹ófÁæ‹ñfÁâ‹Ð3ÿ.‹”Ì.‹’Ì.€?u ÿuT‹ûëP.€?uJ.f‹G.fGf;Ær;f‹ÆfÂ.f;Gr..f‹G.fGfÖ.f;wv.f‹wf;Ðsf‹Ðf+Ö.Æ ÿu‹ûƒÃ
❠ÿt.ÆE .Æ.f‰u.f‰Uf^fZfXËèÌt@¾Õ¹<¿RÍó¤.‰>šÌÇ¿ ½Òǹ RÍÇ» Íǽ §ÍÇÅ =ÎÇÇ ŒÎÇE íÔè9Ë ºŒiƒÂƒâð¡ Àu3ÿër %ðÿ+ÐÁꡁ;Âv‹Â Àu.‹6šÌ‹þŽŽë ‹ŽÚ+Ð&‰ŽÂ¾Ì‹þ.‹šÌ+Îüó¤Gƒçþ‹÷&Œ–Ì&‡6”Ì&‹˜Ì+Îó¤&‰>˜Ìè¶ ƒÇƒçðÅ6 ‰|ŒDÇD Xè˜ ÿtAÇ R &¡˜Ì&+”Ì&šÌ-Ì.£}Þ¸J3ÛÍ/.9}ÞwÿÌw.‹}Þ¸JÍ/ƒÿÿtè  ]^_ZY[XË  W¾Ì.‹}ÞŽó¤_¸Ì+ÇÑèÑèÑèÑèŒÃ+ØÆ/ ‰ŽÃ&Œ–Ìè ‹> ŒØÅ6 ‰|‰DÃÏèI uŒÀ&£ìÓ&£Ô@&£èÒHº ÷â&£Ó&ˆÓÃŒÀ&£fÔ¹ ÷á&£uÒ&ˆwÒkÒƒÒ &£…Ò&‰‡ÒÃèµÿËœX
 ðPœX© ðÃ~~ENU µNSHI 
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 P  r  ¢
 Ç Ç è       ; p œ À ì   Sd …¬&¸Extended Error %1Parse Error %1{
Windows XMS Driver  Version 3.95
Extended Memory Specification (XMS) Version 3.0
Copyright 1988-1995 Microsoft Corp.
$
Shadow RAM disabled.$<
WARNING: Shadow RAM disable not supported on this system.$7
WARNING: Shadow RAM is in use and can"t be disabled.$3
ERROR: HIMEM.SYS requires MS-DOS 3.00 or higher.$:
ERROR: An Extended Memory Manager is already installed.$4
ERROR: HIMEM.SYS requires an 80x86-based machine.$1
ERROR: No available extended memory was found.$%
ERROR: Unable to control A20 line!$3
ERROR: VDISK memory allocator already installed.$(
       XMS Driver not installed.

$
$$ extended memory handles available.$
Minimum HMA size set to $K.$
Installed A20 handler number $.$"
Installed external A20 handler.$8
WARNING: The High Memory Area (HMA) is unavailable.
$/
WARNING: The A20 Line was already enabled.
$'
WARNING: Invalid parameter ignored: $/
64K High Memory Area (HMA) is available.

$&
HIMEM is testing extended memory...$done.
$B
ERROR: HIMEM.SYS has detected unreliable XMS memory at address $5To continue starting your computer, press ENTER.

$6This program is the property of Microsoft Corporation.4½ïþ               ?     
                     ENUNS‡


i also noticed that on this startup disk are two other files that caught my attention. A lo.sys file that when i opened was even too big for notepad to open and when i opened it with wordpad all i saw was hirogliphics (symbols similar to those above that are in my himem.sys file) -only symbols.

I also have a msdos.sys file which simply has this:
;W98EBD
nothing else on it.

there also is a BTCDROM.SYS FILE with the following in it:

ÿÿÿÿ Èæñ           MSCD00                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           é                                    ÿÿÿÿ ÿÿÿÿ    á        À        .      ÿ                    $   ƒ          À                   $                    €              ÿÿ                                                                                                                                                                                                                                                                                                                                                                                                                                                                               (” 4’< K 
           ÿ                   
       >>>* No CD-ROM device name assigned
$  >>>* CD-ROM device name is over 8 characters
$  >>>*Medium is porbably changed
$  >>>*SCSI Inquiry command failed
$  >>>*SCSI Read Capacity command failed
$  >>>*SCSI Request Sense command failed
$  >>>*SCSI Test Unit Ready command failed
$  >>>*SCSI Read command failed
$  >>>*SCSI Seek command failed
$  >>>*SCSI Mode Select command failed
$  >>>*SCSI Set Address Format command failed
$  >>>*SCSI Read TOC command failed
$  >>>*CD address out of bound
$  >>>*CD Pause command failed
$  >>>*CD Play command failed
$  >>>*SCSI Read SubChannel command failed
$  >>>*CD Resume command failed
$  >>>*CD Eject command failed
$  >>>*CD UnLock command failed
$  >>>*CD ResetSCSI Device failed
$
$ SONY    TOSHIBA CHINON  HITACHI TEXEL   MATSHITANEC     IBM     ShinaKenPIONEER PLEXTOR SANYO   TEAC    AIWA    Chinon  stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   stack   wP//3///+)///.)2)‡??//////////4,/+4Þ4€5Ê;=ƒ=‡=Vd°´¸×Ûá4VÄã¡H"#ª#L)ë)0*£*à+ä+.‰ .Œ  ËPSQRUVWú.Œc .‰&e ûŒÎŽÞŽÆÄ> èu &Š]¸€:" w€û
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 &ÇE  &ŒM¸ €Ã$Can not find DOS Manager!
BTCDROM.SYS is not installed
$$Can not find a SCSI Host Adapter!
BTCDROM.SYS is not installed
$$Can not find a CD-ROM Device!
BTCDROM.SYS is not installed
$SCSIMGR$  
BusLogic DOS CD-ROM Driver V3.41A (C) Copyright 1997-98 Mylex Corp.

$$Host Adapter:  - Target ID:  - Lun ID:                            
$
$        

and there are some more funky things like that too. perhaps someone can make me a startup disk and e-mail it to me if this is what it takes and i can make any alterations that are necessary from that? if that sounds ok, my email is goldberg.56@osu.edu
thanks!!!

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Author Comment

by:goldberg98
Comment Utility
Adjusted points to 125
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Author Comment

by:goldberg98
Comment Utility
sorry about the last comment being so jumbled to summarize
i made a startup disk and looked at the files that were placed there. here is some things i found on the disk, which obviously
corresponds to what is on my computer.

#1: the HIMEM.SYS file has a lot of symbols and if you look in the middle of it you will see excerpts mentioning the XMS driver not installed error.

#2: the lo.sys file - also lots of symbols, only symbols.
#3: there are other files listed (several with the word dos in
there name) that also have symbols.
#4: if the solution comes to creating a startup disk with the
proper autoexec, config.sys, etc files...will someone make me
one and email it to me at
goldberg.56@osu.edu
and then instruct me on which files to edit and how. maybe im
wrong, but after seeing all those symbols, i thought this might
be easier?
thank you, once again i apologize for the mess on the last
comment, but maybe it was what you need to examine.

0
 
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by:rmarotta
Comment Utility
goldberg98,
Sorry for the delay in responding.  I had to go away yesterday.
Now, back to the questions.........

First, don't worry about all the gibberish in those files when viewed from a text editor.  There are many types of files that are not decipherable by looking at their contents.

Next, FYI:
  You have a proprietary (probably double-speed) CD-ROM, made by Panasonic.  As you said, it is interfaced to the computer using the port on your soundcard.  What I mean by "proprietary" is that Panasonic's interface is one of their own design.  Although it uses the same type of data cable as that used for the more comon IDE devices, the two are incompatible with each other.

Now we are back to square one......
The info you provided tells me that the memory problem seems to have gone away because the HIMEM.SYS file is running, but not testing memory.
Demarb's directions were good for the startup floppy.  He failed to include the HIMEM.SYS statement in your CONFIG.SYS file though, which I think is needed to run Windows setup.

I suggest you try this using the bootable floppy you made:

1)  The following files should be copied to the floppy in addition to the system files put there when it was created. (System files = IO.SYS, MSDOS.SYS, & COMMAND.COM)
     HIMEM.SYS
     MSCDEX.EXE
     FORMAT.COM
     SBCD.SYS
     AUTOEXEC,BAT
     CONFIG.SYS

2)  Edit the two startup files (autoexec.bat & config.sys) to contain only the following lines:

AUTOEXEC.BAT has only this line
     MSCDEX.EXE /D:MSCD001 /V /M:15

CONFIG.SYS has only these two lines
     DEVICE=HIMEM.SYS
     DEVICE=SBCD.SYS /D:MSCD001 /P:220

3) Boot with the floppy and see if there are any memory errors when HIMEM.SYS executes. (If any, stop here & let me know)

4) Test access to the CD-ROM by typing the following command with the Win98 CD inserted:
     DIR E:\ /S

5) If everything is okay up to this point, you can format the hard drive.

6) For a faster install, plus easy access for future updates, I suggest you create a \Win98 directory on your hard drive and copy the files from E:\Win98 to it.

7) Run setup.exe from the \Win98 directory .

Let me know if you need more detail or have any questions about any of this.

Regards,
Ralph

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Author Comment

by:goldberg98
Comment Utility
RALPH, we are getting close.
#1. My computer will not read the a:\ drive when rebooting with my disk in the a:\ drive. (note: this too is NOT normal compared to before these problems arose) Consequently, i went to my bios and changed the boot-up sequence
FROM: C,CDROM,A
TO: A,C,SCSI (dont know what scsi is, and am sure i dont have it)

#2. Saved these changes in bios and the computer did read from the a:\ drive and the following messages appeared...

STARTING WINDOWS 98...

CD ROM Device Version 4.12
bla, bla about the copyright, etc....
1 CD ROM Drive connected
1 CDROM device driver installed

A:\>mscdex.exe /d:mscdoo1/ v/m:15
ILLEGAL OPTION
usage: MSCDEX [/E/K/S/V] [/D:<driver>...] [/L:<letter>] [/M:<buffers>]

A:\>
A:\>

and when i tried to access the e: (CDROM) by either simply typing A:\>E: or like you said A:\>DIR E/S i was denied.

also can you tell me once this is taken care of and i can access the E: CDROM drive - in order to make a WIN98 directory and copy my UPGRADE win98 disk into that directory i simply do the following:

c:\ mkdir win98
then how do i get all the files and folders and their contents to copy? i only know that if i type e:\copy *.* C:\win98 that i think (maybe i am wrong) that the folders on the CDROM and their contents will NOT be copied, correct? so, in short how do i get all the stuff copied. secondly, wont the win98 UPGRADE disk NOT install because i have not installed win 3.1 or win95?

and last thing..just to double check, when i will format my C: drive i simply type C:\FORMAT, correct?
thank you RALPH!!!!!!!


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Author Comment

by:goldberg98
Comment Utility
WOOPS!! i realize that i typed the line
A:\>MSCDEX>EXE /D:MSCD001/ v/m:15
wrong above..it looks like above i typed the letter o instead og the number zero.
however, i do have it CORRECTLY typed in my start up disk files.


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Expert Comment

by:rmarotta
Comment Utility
Try the MSCDEX.EXE line with a space between "MSCD001" and the "/V".  Also, put a space following the "V".

Copy the files from E: with the following command line:

     COPY_E:\Win98\*.*_C:\Win98
(substitute spaces for the underscore characters)

The format C: command is correct.

How do I install the upgrade version of Windows98 on a blank hard drive?

Windows 98 setup (upgrade version) will prompt you for a CD or floppy from an earlier version of Windows, if you try to install it on a freshly formatted hard drive.  It does check the Windows95 CDROM for the following files: WINSETUP.BIN, the two PRECOPYx.CAB files, and all the WIN_95xx.CAB files. It is possible to redirect the search for these files to other locations. (Alternatively, it will accept Windows 3.x install diskettes). Note that changing the value for ProductType in the SETUPPP.INF file does not cause Win98 setup to not ask for a product key, as was the case with Windows95 (courtesy Jeff Kyle).

Let me know if you need more.
Ralph

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by:rmarotta
Comment Utility
demarb:
See Q.10110812 in case you didn't get the e-mail.

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Author Comment

by:goldberg98
Comment Utility
RALPH - i got a different message after making that adjustment:

STARTING WINDOWS 98...

CD ROM Device Version 4.12
bla, bla about the copyright, etc....
1 CD ROM Drive connected
1 CDROM device driver installed

A:\>mscdex.exe_/d:mscd001_/v_/m:15
Device driver not found: 'MSCD001'.
No Valid CDROM Device driver selected.

and so again when attempting to reach the e: prompt of course i
again get the message
"Invalid drive specification"
So where do we go from here?

Below i have copy-pasted EXACTLY what is in my config.sys and autoexec.bat files on my startup disk.

CONFIG.SYS
device=himem.sys
device=sbcd.sys /d:mscd001/p:220

AUTOEXEC.BAT
mscdex.exe /d:mscd001 /v /m:15

what is the answer? more spaces in my config.sys lines? im online..and looking forward to hearing from you. thank you!!




0
Too many email signature updates to deal with?

Do you feel like you are taking up all of your time constantly visiting users’ desks to make changes to email signatures? Wish you could manage all signatures from one central location, easily design them and deploy them quickly to users? Well, there is an easy way!

 

Author Comment

by:goldberg98
Comment Utility
Adjusted points to 145
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by:theh95
Comment Utility
Something wrong in your memory, If the memory still under warrenty, return it and exchange the right memory.  Check the cache ram it may be bad too.
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by:rmarotta
Comment Utility
goldberg98,
Please REJECT that answer.
This person proposes his answers only to "steal" points.
If you grade the answer, your points will be awarded to him.

I don't know what happened to this thread, but as you know, many posts have been deleted.

Did you get my comments concerning proper syntax for the startup files?

Ralph
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by:rmarotta
Comment Utility
goldberg98,
Just copy the lines from here & paste them into the respective files using notepad.

AUTOEXEC.BAT:

     MSCDEXE.EXE /D:MSCD001 /V /M:15


CONFIG.SYS:

     DEVICE=HIMEM.SYS
     DEVICE=SBCD.SYS /D:MSCD001 /P:220

Let me know how it goes.
Ralph
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Expert Comment

by:demarb
Comment Utility
Your config.sys does need a space between /d:mscd001 and the /p:220. Then you should have access to your CDRom.

Ralph, thanks for the notice, I did have an e-mail I just hadn't gotten to it yet, been busy with work.
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by:rmarotta
Comment Utility
Demar,
Did you see the previous posts from goldberg98 and I?
I think something has corrupted this thread.
Ralph
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by:istal112898
Comment Utility
wow, this page is almost 300kb to load everytime and getting bigger. :p. just a comment.
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by:demarb
Comment Utility
rmarotta, I noticed. I haven't seen that happen here on EE before. Should EE be notified that something is wrong?
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by:rmarotta
Comment Utility
Well there have been problems before, but I haven't seen any others today.
I wonder if goldberg28 is getting e-mails to these comments......
Ralph
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by:demarb
Comment Utility
I hope so, if not we may be sitting here for a while until he responds.

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Author Comment

by:goldberg98
Comment Utility
hello!!!thanks for the messages..i did get e-mails, i just had to leave for a few hours. yes, RALPH, i rejected that guys answer. i have copy-pasted your lines and will go now to see if they work. just wanted to quickly drop a line and let you know i am here. Be right back
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by:rmarotta
Comment Utility
goldberg98,
Thanks for the note.  I'm glad we didn't lose you!
(I thought maybe your computer crashed or wouldn't boot.)
Now it's time for me to go away, so I hope this works out for you.   If you need more, I'll be back in a couple of hours.
Ralph
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Author Comment

by:goldberg98
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SUCCESS--ALMOST COMPLETE SUCCESS!!
I went through all the steps, formating, copying the files into a win98 directory, runing setup, and then through the WINDOWS98 setup screen choosing to have the files be copied into the C:\WIN98 directory rather than the C:\windows directory that is initially offered.
I DID run into 2 ERROR MESSAGES though on my way to getting WIN98 running. Here they are:
1) You know when you are almost done with win98 setup and that box shows up on your screen listing things like:
Time Zone
Control Panel
Programs on Start Menu
Windows Help Menu, ETC...
Well I was almost through this process when I got this error message:
MICROSOFT INTERNET EXPLORER 4.0 SETUP
AN ERROR OCCURRED LOADING C:\WIN98\SYSTEM\ICMFILTER.DLL
THE FILE MAY NOT HAVE BEEN INSTALLED OF IT HAS BEEN CORRUPTED.

i clicked OK....and setup continued....until...
The WIN 98 desktop appears and the computer informs me tht it has detected new hardware (my monitor) and so it then makes adjustments to system settings after which I get this second error message:
2) WINDOWS REGISTRY CHECKER
WINDOWS ENCOUNTERED AN ERROR ACCESSING THE SYSTEM REGISTRY. WINDOWS WILL RESTART AND REPAIR THE SYSTEM REGISTRY FOR YOU.

it apparently did..and i am here giving you the history so that you might explain to me what happened and what if anything should be done to correct or test the functioning of my win98.

and of course i want to give a super big thankyou to all of you, especially RALPH and DEMARB!!!!!
please respond to this message!!


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Expert Comment

by:demarb
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The registry error shouldn't cause a problem as Win98 was able to fix itself (if the problem had remained, you would continue to have problems). With the IE4 error, I would try to use IE4 (maybe even reinstall it). If you can use IE fine then I would say you are probably set. I haven't seen that exact error. If you are really concerned you can download the newest version of IE and install it over top to make sure IE will work properly.
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by:goldberg98
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actually, internet explorer seems to be working. it is the only net browser i currently have installed. so, i guess you are saying that all is well.

i have a related question though. is it possible to place all of windows 98 upgrade cdrom files on a gigabyte type zip drive disk? and then (IF it were in the future) necessary to go through this process again, could i do the following:
1. bootup with the start up floppy disk we created
2. (i dont currently own a gig zip drive, but if i did) prompt the computer to copy the files from that gig zip disk to my C:
3. then run setup from c: as i did today?
or is there some similar but different process to getting around having the win98 cd rom? (even though i have the licensed #?)
THANK  YOU!!!!
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Expert Comment

by:demarb
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You could do it from a gig zip disk or something similar (just as you installed of your C: drive). One way or the other you have to have the install files available to do the install, whether on hard drive, zip or jaz drive, or CD (the storage medium really doesn't matter). However, you will run into the same problems with a zip drive as the CDrom, the boot disk would have to load the drivers to enable access to the zip drive before you could install from it. So, having the boot disk load the CDRom is just as easy as to load a zip drive and install from there. It's mostly a matter of preference, I continue to use the CD's.

Is there a specific reason why you wouldn't want to do it from the CDRom?
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by:goldberg98
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yes, there is a reason i ask.
because i wont have access to the win98 upgrade cdrom. my parents have it.(out of town) i have my own windows 95 cdrom, and so i guess i was hoping to be able to store the win98 upgrade cdrom files somewhere besides of course the master c drive. and my slave drive (at only 200MB) is not an option i think.
do you have any suggestions? i feel it would be a waste to buy another cd rom just in case of things like this. on the other hand, i would not see it as a waste to purchase a zip type drive. i think the 100mb zip drives are cheaper. i know you are very knowlegable, can you share with me your ideas on this.
what would be the most efficient way of going about this?
thank you kindly!
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by:goldberg98
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yes, there is a reason i ask.
because i wont have access to the win98 upgrade cdrom. my parents have it.(out of town) i have my own windows 95 cdrom, and so i guess i was hoping to be able to store the win98 upgrade cdrom files somewhere besides of course the master c drive. and my slave drive (at only 200MB) is not an option i think.
do you have any suggestions? i feel it would be a waste to buy another cd rom just in case of things like this. on the other hand, i would not see it as a waste to purchase a zip type drive. i think the 100mb zip drives are cheaper. i know you are very knowlegable, can you share with me your ideas on this.
what would be the most efficient way of going about this?
thank you kindly!
p.s. i heard about something called VIRTUAL CD - i really dont know what that is but have you heard of it and would it help for this situation?
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Expert Comment

by:demarb
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Virtual CD wouln't help in your situation. What it does is it tricks the computer into believing that a directory on the hard drive is actually the CDRom. This is useful for games that run off the CDRom (running off the hard drive is much faster).

One other option is the possibility of another large hard drive set as slave. It is a bit more expensive than a zip drive and disks but you get a lot more space and its faster. A 100MB zip drive cost about $140, but a 4Gig IDE hard drive costs about $150. So, for about the same price you get much more storage space. The Win98 install files could be kept on the secondary drive and you wouldn't have to worry about a CD or copying from a zip drive. Oh, also, to but a Win98 CD I believe costs about $90 (that was with my computer, if you bought it singly it would probably be more).

Anyway, there are several options available. It depends on what you are willing to spend.
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by:goldberg98
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lets say i want to go the ZIP DRIVE ROUTE.
what type of zip drive should i buy (a 100mb zip drive/or those 1Gig zip drives)and if i got one tomorrow could you tell me how to ammend my start up disks?
thank you!!
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Expert Comment

by:demarb
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If you got one and let us know what type, then yes, your startup files could be ammended to work with it.

Some things to think about. First, you would probably want a larger storage space than is available with a zip drive. So, a jaz or syquest drive would be better. I'm not sure what the current capacity of the IDE jaz drives is but the syjet is 1.5Gig. Removable drives do wear out a lot faster than any hard drive so be aware of that drawback. The 1.5Gig syjet and jaz drives run closer to $250 and approx $30 per disk.

Think about it and let us know what you want to do. Also you might want to consider going through the setup in another thread or outside EE (this thread is getting rather long). Your original question has been answered and I believe rmarotta gave you the initial ideas as to what was wrong and how to correct it, so he should probably get the points for this question. Let us know how you want to go about the setup of a jaz/zip/syjet drive (here in EE or through e-mail, it doesn't matter).
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by:goldberg98
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yes i agree this web page site is getting TOO long...so i have created a brand new question site to addres this issue. it is also under windows setup, and is called
OUCH! WIN98 install without CDROM?
my girlfriend has a omega 100zip drive i always can have access to. so is going this route feasible? what is a jazz or syjett drive.
if you would rather communicate via email or icq let me know.
my email is goldberg.56@osu.edu

in regards to the points for this question i dont know how which one of you or if all of you gets the points. this is my first time trying experts-exchange. i felt i was asking a difficult question so when it asked me to value it, i initially made it worth 100pts, and have been increasing its value periodically.
if there is something else i am responsible to do to award points, let me know.
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by:goldberg98
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so if i havent made it clear i will look now for further remarks on the new site
OUCH! WIN 98 Install without CDROM
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Expert Comment

by:rmarotta
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goldberg98,
I'm glad to hear you finally got it going.
Iim curios though, why you chose to install Windows in the Win98 directory?
One reason for having it separated would to enable a quick deletion of the Windows directory if corrupted, and then do another clean install.
It doesn't really matter that much, but something to think about for next time.

As far as a zip drive, I think I would go with the 100MB.  Your \Win98 directory copied from the CD should fit on one disk, and they're less expensive than the alternatives.  It would make it easy to swap files with your girlfriend also.  I think you can find an internal zip drive for less than  100 dollars.  Iomega drives come with all the tools needed for seting the drive up however you want it.  Or, the Win98 CD files could go on your second hard drive.

The only other suggestion I can think of to repeat what demarb said about downloading the IE4 update.

Good luck with the new system!
Do you want me to post an answer to this question?

Regards,
Ralph

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Expert Comment

by:Asta Cu
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Noticed a direct conflict in the initial Autoexec.bat that would be a key hindrance --- both the Modem and Sound card are assigned Irq 5 - definite problem.
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by:rmarotta
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goldberg98,
What do you intend to do with this question?
If you leave it hanging, somebody will come along and propose an answer, hoping you've abandoned it.
Ralph
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Accepted Solution

by:
SAGWAYMAN earned 160 total points
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Go in to your BOIS and select default or fail-safe settings on all pages. Alternately you can try "optimum settings" if that option exists.

All you need to satisfy the 95 or 98 upgrade requirement is the the setup disk, (disk 1) for 3.11 in the A:drive. Then tell the 95/98 setup to "look for" the qualifying product THERE. (A:)

If this is BIOS problem, and the upper suggestion fixes it, Rmarotta deserves the credit. He said first.
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by:goldberg98
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thanks the answer has been reached!!!
no more comments necessary!!!
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Expert Comment

by:rmarotta
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That wasn't a comment goldberg.
You just gave your points to SAGWAYMAN because you graded his "answer".

Enjoy 'em SAGWAYMAN.
That little trick will work for about 90% of the newcomers here
that ask a question.
It won't make you real popular with the other experts though.....
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