canon bjc-240 stretching pictures

How can I correct this? it prints in what I think is called cinemascope? emails print only on left side of paper doesn't go all the way across page and it stretches photos..makes my dog look like a rabbit..I can't find a setting to fix it? help??? thanx
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istal112898Connect With a Mentor Commented:
ok as you said. here it is. :)
how about, going to start,settings,printer, delete it, then, choose yes where it ask for this printer has files that being used for it. click yes.then, reboot the system, go again  to start,settings,printer,add new printer, select local, then scroll where you see CANON and select the model Number BJC-240 (this can be done in Win98) if the model number do not appear select, have disk, insert the CD-rom of the drivers, then, browse to the CD-rom. and there should be a drivers folder for WIN95 and select it. then the OK button will be enable click ok. then choose, the model BJC-240 and install it. after that. you will be sure the settings are ok. other thing, too, make sure the margins of the program you are using are not smaller than the size of the picture, make sure to select the correct paper in settings of the printer, to 8X11 or Letter type of paper. also, you can select that the printer auto start, when you click the button and autoshutdown in few minutes.

PS: I had this little printer once. I loved it for the autostart and autoshutdown. :)).
let me know how it went.
HaZiEAuthor Commented:
Istal>>Done that many's how it went..I went to Comp usa and bought a hewlett Packard deskjet 895Cse great! Thanx for your help though...
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Go to customer service. and get a refund for the points. and ask them to delete this one. unless you want to award the points. :).
HaZiEAuthor Commented:
Thanx a bunch for your help...the points are yours..*wondering how to do that* :) oops should have read..*L*
HaZiEAuthor Commented:
oh so you get an A :)

This question was awarded, but never cleared due to the JSP-500 errors of that time.  It was "stuck" against userID -1 versus the intended expert whom you awarded.  This corrects the problem and the expert will now receive these points; points verified.

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