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Computer lockup while a rest....

Posted on 1999-01-01
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Last Modified: 2013-12-28
I have an custom built fic va503+ with an amd k2-300 and win 98 with all recent patches. recently my system will lock up sometime after my monitor has already gone to shutdown mode. Must reboot to fix. I have no background programs running except the task scheduler and use win98 provided screensavers. This problem is ittermittent and doesn't seem to involve the task scheduler...I have a matrox millenium g200 graphics card and nec xe-17 monitor and I have most of the power management turned off in my bios...I am thinking a bios conflict with win98 power mgmt. but started just recently and patches a possibility..
Any help would be greatly appreciated....
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Question by:firemann
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dew_associates earned 400 total points
ID: 1650619
Hi Firemann!

There are no canned solutions for lockup problems. As an OEM we face these occasionally with new system designs, so I'll give you the simplified routine we use and then we can walk through the issues together, one at a time. In the order of things, here's a list of where to start.

1. Motherboard: Make sure that the motherboard has been correctly jumpered for AMD and that you have double checked the Bios issue to make sure that there are no Bios issues or updates that address this. Next, make sure that the Bios (CMOS) setup is properly configured. If your not sure, use the Bios defaults and then tweak each area one at a time.

2. Windows 98: Disable all power saving and screensavers and double check the system with them disabled and see how it reacts.

3. Visit the Matrox Internet site and download the most current drivers for your video card. If you download any, don't do them yet, just setup your video adapter and screen for lower resolution and lower the refresh rate for the monitor first. Then check the system. If it seems okay, then load the new drivers. Now go to Start, Settings, Control Panel, System, Performance Tab and reduce the graphics acceleration to minimum. Now test the system again.

Check these areas first, but I suspect that the problem is the AMD processor or the video driver.

Dennis
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by:firemann
ID: 1650620
I knew this question was quite broad and probably wouldn't be answered specifically...so I will give the points..thanks for the time put into the answer...good thoughts...ps ..have latest matrox driver
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by:dew_associates
ID: 1650621
Okay, well stick with us here and let's work through your progress together!
Dennis

PS Start with the motherboard setup and the CPU, then we'll move onto the others.
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