License Problem with IW for SB

One customer has the following problem:
Periodically, his server lost the connection license and must be re-installed.
It´s  an Epson PC with 32 MB of RAM and a 1.0  GB HD. The resource monitor shows that its cache buffers are between 60 and 75%.

Any idea?
TIA
asytecAsked:
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RZahmConnect With a Mentor Commented:
Does this happen after intalling a Supportpack. When yes then try to install the Licncing Service new with INSTALL, SELECT PRODUCT LISTET, LICENCIGSERVICE.
Choose not delete old files and install. Licencing will working correct.
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ZombiteCommented:
Is this the error message you get ?

POLICY MANAGER - NO CONNECTION LICENSES INSTALLED. PLEASE INSTALL A CONNECTION LICENSE. ERROR # C0001005

Cause
This can be caused by the connection license either being corrupted because of synchronization problem with NDS or the connection license was either deleted from the system using INSTALL.NLM, NWADMIN, or NEAT

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asytecAuthor Commented:
The message in the console is: "POLICY MANAGER ->(4,11-7): Connection license certificate is not valid. (It's a 10 users upgrade license).
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ZombiteCommented:
Is this a single server on a tree or are there other servers in the tree ?

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asytecAuthor Commented:
It's a single server on a tree. The license is a 10 User upgrade. I have the 5 User License and the 10 User Upgrade License. I tried to install the 5 User only, but there is no Base License on that floppy.(is that normal???). The base license is only in the 10 User upgrade floppy.

TIA
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RZahmCommented:
You first should add more memmory to server. Yes you need two licences disks, one is server licence, second is for users. Did you get the right update key from novell?
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