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USR modem problem

Posted on 1999-01-05
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Last Modified: 2013-12-27
OK, here is what's happening.  I click in my I.E. icon to connect to the Internet and I get a message saying that my computer can't detect my modem.  So I go to Control Panel click the System icon.  Then I click on the Device Manager tab, go to to Modem and highlight my U.S. Robotics 56K Win INT modem and click properties.  From there I see that it says "This device is working properly" and close every window out.  Now I go back to my I.E. icon and I can connect to the Internet????  I didn't do anything at all besides looking at the properties of my modem, so what do I do to avoid that every time I connect to the Internet?  Any Suggestions????
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Question by:Witt19
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istal112898 earned 200 total points
ID: 1146382
Go to safe mode, control panel, system,device manager, delete the modems under modem propertie, then reinstall the drivers, when you reboot. make sure that you get the latest drivers from their site. or use the CD. it should happen again. after that, go to my computer, dialup network, delete the connection, then create a new one, and select the correct modem that you just reinstalled.
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