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56k modem problem

Posted on 1999-01-06
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Last Modified: 2013-12-27
I've installed a rockwell 56k modem, in device manager it shows but when I try to access properties I get the responce,
Cannot Read port name from registry. any one help?
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Question by:jfairley
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by:dudleyf
ID: 1146418
Iis this a PCI modem? If so you may need to install the pci-serial bus driver as well as the modem driver.
What's the make and model of your modem?
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by:Judg3
ID: 1146419
You also might try re-installing the drivers again. Im not sure if the regisrty its talking about is the Windows registry or the modems on board S-Registry. If its the S-Registry you may need to get it flashed. (Its alot like doing a BIOS flash). That may correct the problem as well.
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rosefire earned 50 total points
ID: 1146420
This is a very common problem.  Take a look at the following document that has solved a lot of problems like this.  Microsoft document that talks about how to solve the problem you are having, among others.

It is called "How to install a an internal modem in windows 95 and it handles some interesting problems with BIOS PnP in addition to some of the basics.

http://support.microsoft.com/support/kb/articles/q152/0/64.asp

RoseFire


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Expert Comment

by:PE11439055
ID: 1146421
IF THIS IS A PCI MODEM TRY ENABLING DOS SUPPORT IN THE PROPERTIES OF DISPLAY MANAGER (WIN95) REBOOT THIS SHOULD ENABLE COM PORT 3 WHICH I ASSUME YOUR MODEM IS CONNECTED ON.
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