Solved

Remote Outlook user with Exchange

Posted on 1999-01-06
6
169 Views
Last Modified: 2010-04-08
HELP!!!

I installed Exchange Server 5.5 and need to configure remote users who dial in to send and receive using Microsoft Outlook.  First let me explain the installation of Exchange - it has one MS Mail Connector, which is a gateway to our internet provider.  Everyone but one user works, and this is the problem with the one user -

He can dial in, connect and receive from everyone, and can send to everyone in the Global address list, but when he tries to send to anyone with an internet address it gets bounced back with the message 'No transport provided...'.  Added information, if I log as this user locally, through our LAN, he can send correctly.

Any ideas?  I really need to get this guy up and going!!!
0
Comment
Question by:bradyd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 5

Expert Comment

by:jboddy
ID: 1622509
Outlook 97 or 98???
For 97 look at:-
http://support.microsoft.com/support/kb/articles/q176/7/31.asp
and 98 look at:-
http://support.microsoft.com/support/kb/articles/q180/4/84.asp

OL97/98 ErrMsg No Transport Provider was Available

0
 
LVL 9

Expert Comment

by:david_levine
ID: 1622510
You can also check his Delivery settings and compare them to the others that are working. In Outlook - Tools | Services and select the Delivery tab.

David
0
 

Author Comment

by:bradyd
ID: 1622511
Thanks to both of you for the input - I actually found my solution in the KB in article q182087.  He's back up and going now, whew...
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 1

Accepted Solution

by:
wjc3 earned 100 total points
ID: 1622512
Try Technet article  Q182087, this should help...
0
 
LVL 5

Expert Comment

by:jboddy
ID: 1622513
bradyd, reject the answer, and ask for your points back in the CUSTOMER SERVICE area, quoting the question number.
0
 
LVL 6

Expert Comment

by:reddarin
ID: 1622514
bradyd, reject the answer, and ask for your points back in the CUSTOMER SERVICE area, quoting the question number.

0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question